FinCrime Escalations Specialist

Revolut; Polska; On-site; PLN 130,000 - 210,000; Full time

Job summary

Revolut is seeking an Escalations Officer for Financial Crime Operations to assess and decide on reports escalated from first line of defence across Europe. You will ensure compliant SAR submissions and respond to inquiries from regulators, while supporting the MLRO and driving improvements in processes.

You will have strong AML knowledge, experience with Italian FIU rules, and fluency in English and Italian to support both retail and business customers.

Qualifications

• Experience as a compliance/FinCrime officer in a major financial institution.
• Experience in FinCrime operations acting as the escalation point.
• Deep knowledge of AML and sanctions regulations.
• Experience using internal and external systems and databases to conduct investigations.
• The ability to review policies and procedures and advise if changes are required.
• Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions.
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it.
• An understanding of payment systems and markets with a focus on technology and mobile applications.
• Experience filing SARs to Italian FIU (FIU) according to AML regulation.
• Experience handling both retail and business/corporate customers.
• Fluency in English and Italian.
• Experience with Google Suite/MS Office.

Responsibilities

• Acting as the escalation point for suspicious activity cases.
• Ensuring accurate and timely SARs are submitted according to local requirements.
• Responding to regulatory inquiries and other requests from local authorities related to SARs.
• Managing queries requiring second line of defence review.
• Working with the MLRO and escalating significant cases.
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity.
• Resolving escalated cases, following expected resolution times.
• Participating in projects with management as required.
• Collaborating on training initiatives and implementation of new processes.

Skills

FinCrime operations

AML regulations

Regulatory reporting

Investigation skills

Decision making

Stakeholder communication

English & Italian

Analytical thinking

MS Office

ACAMS certification

Google Suite

Education

ACAMS or AML/CTF certifications

Tools

MS Office

Google Suite

Job description

Revolut is seeking an Escalations Officer for Financial Crime Operations to assess and decide on reports escalated from first line of defence across Europe. You will ensure compliant SAR submissions and respond to inquiries from regulators, while supporting the MLRO and driving improvements in processes.

You will have strong AML knowledge, experience with Italian FIU rules, and fluency in English and Italian to support both retail and business customers.