FinCrime Escalations Officer (9-month FTC) - Spanish

Revolut Ltd; Kraków; Hybrid; PLN 104,000 - 142,000; Full time

Benefits offered by this job

Financial benefits

Work from home flexibility

Revolut Metal subscription

Team events

Job summary

Revolut Ltd is seeking a Spanish-speaking FinCrime Escalations Officer for a 9-month FTC. Based in Krakow with remote options across Europe, you will escalate and assess suspicious activity reports, coordinate with regulators, and support MLRO-led case handling.

The role requires strong AML knowledge, experience in FinCrime operations, and fluency in English and Spanish, with flexible work arrangements across multiple locations.

Qualifications

• Experience as a compliance/FinCrime officer in a major financial institution.
• Experience in FinCrime operations acting as the escalation point.
• In-depth knowledge of AML and sanctions regulations.
• Experience using internal systems and databases to conduct investigations.
• Ability to review policies and advise on changes.
• Strong problem-solving and decision-making skills.
• Ability to present a summary and conclusion to management promptly.

Responsibilities

• Acting as the escalation point for suspicious activity cases.
• Ensuring accurate and timely SARs are submitted according to local requirements.
• Responding to regulatory inquiries and other requests from local authorities related to SARs.
• Managing queries requiring a second line of defence review.
• Working with the MLRO and escalating significant cases.
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity.
• Resolving escalated cases, following expected resolution times.
• Participating in projects with management as required.
• Collaborating on training initiatives and implementation of new processes.

Skills

AML knowledge

Sanctions regulations

FinCrime operations

Investigations

Policy review

Decision making

Communication with management

Problem solving

English and Spanish

Job description

FinCrime Escalations Officer (9-month FTC) - Spanish

Office: Krakow · Vilnius Remote: Lithuania · Poland · Porto · Portugal · Spain

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for a Spanish-speaking Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.

Up to shape what's next in finance? Let's get in touch.

What you’ll be doing

• Acting as the escalation point for suspicious activity cases
• Ensuring accurate and timely SARs are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to SARs
• Managing queries requiring a second line of defence review
• Working with the MLRO and escalating significant cases
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
• Resolving escalated cases, following expected resolution times
• Participating in projects with management as required
• Collaborating on training initiatives and implementation of new processes

What you'll need

• Experience as a compliance/FinCrime officer in a major financial institution
• Experience in FinCrime operations acting as the escalation point
• In-depth knowledge of AML and sanctions regulations
• Experience using internal and external systems and databases to conduct investigations
• The ability to review policies and procedures and advise if changes are required
• Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate and/or monitor risk
• An understanding of payment systems and markets with a focus on technology and mobile applications
• Fluency in English and Spanish

Compensation range

• Krakow: PLN9,300 - PLN12,700 gross monthly*
• Poland: PLN9,300 - PLN12,700 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team