Field Application Engineer

HID; gmina Zabierzów; On-site; PLN 297,492 - 382,490; Full time

Benefits offered by this job

Competitive salary and rewards package

Competitive benefits and annual leave

Vibrant and inclusive culture

Extensive career development opportunities

Job summary

HID is seeking a Field Application Engineer based in Krakow, Poland, who will act as a low-level technical expert for EAT-RFID products. The candidate will provide integration support, technical assistance, documentation, and training to partners.

The ideal applicant should have over 4 years of experience in field application engineering and possess a relevant university degree. The position offers a competitive salary, inviting work environment, and opportunities for career development.

Qualifications

• 4+ years of experience in field application engineering or technical sales.
• Ability to explain complex technical concepts to diverse audiences.
• Customer-focused attitude with strong relationship-building skills.

Responsibilities

• Represent the company as a low-level technical expert.
• Provide low-level technical support for partner integration.
• Prepare documentation for application notes and technical papers.

Skills

Problem-solving skills

Analytical skills

Communication in English

Interpersonal skills

Adaptability

Education

University degree in Engineering or Computer Science

Tools

Programming languages (e.g., C/C++, Python)

Job description

About the Role

Field Application Engineer – Identified as Job ID 44600.

Location: Krakow, Poland / Cardiff, UK / Prague, Czech Republic.

HID Global’s Identification Technologies (IDT) develops trusted identities for IoT applications through smart components and enabling services. The Field Application Engineer will serve as a low‑level technical expert for EAT‑RFID products, providing integration support, technical assistance, documentation, training, and on‑site partner support.

Responsibilities

• Represent the company as a low‑level technical expert for EAT‑RFID products
• Provide low‑level support for partner integration of embedded products
• Provide low‑level technical support for escalated field issues
• Prepare low‑level documentation for application notes and technical papers
• Deliver low‑level technical training to partners and internal staff
• Provide on‑site partner support and training

Qualifications

• 4+ years of experience in field application engineering, technical sales, or a related role
• University degree in Engineering, Computer Science, or equivalent work experience
• Strong problem‑solving and analytical skills
• Excellent verbal and written communication in English
• Ability to explain complex technical concepts to diverse audiences
• Customer‑focused attitude with strong interpersonal and relationship‑building skills
• Capacity to work independently with multiple priorities and adapt to dynamic environments
• Willingness to travel internationally as required

Preferred Qualifications

• Knowledge of physical access control and the security industry
• Familiarity with Security/Cryptography concepts
• Knowledge of contactless RFID credentials and readers
• Experience with hardware and software development tools
• Familiarity with system integration and testing procedures
• Knowledge of programming languages (e.g., C/C++, Python)
• EMEA and APAC regional experience
• Project management experience

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave for work–life balance
• Vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources
• Opportunity to contribute to a global organization shaping hardware, software, and services for physical and digital spaces

Equal Opportunity Statement

HID is committed to building a diverse, equitable, and inclusive workforce. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. If you have a disability and require assistance or accommodation, please contact [e-mail].