Endpoint & Software Deployment Specialist (W/M)

MTU Aero Engines Polska; Tajęcina; Sur place; PLN 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Private medical care

Group life and health insurance

Company cafeteria meals

Medicover sport card

Public transport subsidy

Staff events

Résumé du poste

MTU Aero Engines Polska Sp. z o.o is seeking an Endpoint & Software Deployment Specialist to provide operational IT support across multiple locations, manage tickets in ServiceNow, and troubleshoot Windows OS, software deployment, and endpoint management.

You will work with SCCM and Intune, maintain documentation, and collaborate with application owners and infrastructure teams to resolve complex issues. The role requires strong Windows knowledge, experience with SCCM/Intune, and bilingual

Qualifications

• Experience in IT support, preferably in 2nd / 3rd line or endpoint management.
• Strong understanding of Windows operating systems.
• Experience troubleshooting OS issues, software deployment, and patch management.
• Hands-on experience with SCCM / Configuration Manager.
• Knowledge of Active Directory and Group Policy fundamentals.
• Experience with ServiceNow or other ITSM platforms.
• Basic PowerShell scripting skills.
• English and Polish proficiency (written and spoken).

Responsabilités

• Provide operational support for internal clients across multiple locations.
• Handle and manage support tickets (in ServiceNow), ensuring timely diagnosis and resolution.
• Troubleshoot and resolve issues related to Windows OS, software deployment, and OS deployment.
• Support software deployment activities using SCCM and Intune.
• Maintain documentation and support procedures.
• Collaborate with application owners and infrastructure teams to resolve complex issues.
• Support VDI operations including installation and configuration of virtual clients.
• Contribute to automation and process improvements in software deployment and endpoint management.

Connaissances

Windows OS

SCCM

PowerShell scripting

ServiceNow

Active Directory

GPO

OS Deployment concepts

English Polish bilingual

Troubleshooting

Communication & stakeholder mgmt

Endpoint management

Outils

Microsoft Configuration Manager (MCM/MECM/SCCM)

Microsoft Intune

Description du poste

MTU Aero Engines has over 14,000 employees in 20 locations worldwide. One in three planes flies with our technology. Even more economical, lower in emissions and quieter.

MTU Aero Engines Polska is a leading aerospace and MTU Aero Engines AG company specialized in the production of aircraft engine components. Polish branch in Tajecina near Rzeszow is an integral part of the entire value chain, from engineering and technology (production engineering as well as design, analysis, project management, materials engineering) to production, assembly and repair.

MTU Aero Engines Polska Sp. z o.o Endpoint & Software Deployment Specialist (W/M)

• Location Tajęcina
• Starter area IT
• Target group Professionals
• Contract type Full-Time
• Job ID 1549

Your responsibilities

• Provide operational support for internal clients across multiple locations
• Handle and manage support tickets (in ServiceNow), ensuring timely diagnosis, resolution, escalation, and communication with users
• Troubleshoot and resolve issues related to:
• Microsoft Windows operating systems
• Software distribution and deployment
• Operating system installation and deployment
• Device provisioning and configuration
• Device drivers and hardware compatibility
• Windows Updates and patch management
• Application installation failures
• Standard client applications
• Endpoint management services
• Support software deployment activities using Microsoft Configuration Manager (MCM/SCCM) and Microsoft Intune
• Support and maintain standard client applications and enterprise software packages.
• Cooperate with application owners, infrastructure teams, and external suppliers to resolve complex technical issues
• Support Virtual Desktop Infrastructure (VDI) operations, including:
• Installation and configuration of virtual clients
• Delivery and handover of environments to end users
• Maintain technical documentation, knowledge articles, and support procedures
• Contribute to automation and process improvement initiatives related to software deployment and endpoint management

Our requirements

• Experience in IT support, preferably in 2nd / 3rd line support, desktop support, or endpoint management roles
• Strong understanding of Windows operating systems
• Experience troubleshooting:
• Operating system issues
• Application installation failures
• Software distribution problems
• Device driver issues
• Windows Update related incidents
• Endpoint management client issues
• Hands‑on experience with Microsoft Configuration Manager (MCM/MECM/SCCM)
• Understanding of software deployment technologies and application lifecycle management
• Knowledge of Operating System Deployment (OSD) concepts
• Experience diagnosing software installation failures using deployment logs and troubleshooting tools
• Familiarity with application packaging concepts and silent software installations
• Knowledge of Active Directory and Group Policy fundamentals
• Experience working with ServiceNow or other IT Service Management platforms
• Understanding of software distribution, patch management, and endpoint compliance processes
• At least basic PowerShell scripting skills
• Strong problem‑solving and analytical skills
• Excellent communication and stakeholder management abilities.
• Customer‑focused mindset with the ability to explain technical issues to non‑technical users
• Ability to prioritize and manage multiple incidents and requests simultaneously
• Strong organizational skills and attention to detail.
• Ability to work independently and in an international team environment
• English and Polish proficiency (written and spoken)

As an advantage

• Experience with software packaging solutions
• Knowledge of PowerShell App Deployment Toolkit (PSADT)
• Experience supporting enterprise‑scale endpoint environments

Benefits

• Work in an international environment with access to global expertise and best practices in the aviation industry
• Annual and long‑term bonus scheme
• An organizational culture based on trust, collaboration, and mutual support
• Stable employment in a well‑established company. The first employment contract is offered for a minimum of 12 months
• Training from day one and clear opportunities for professional development, including financial support for foreign language courses and further education
• Access to an e‑learning platform with a wide range of training courses
• Private medical care with the option to extend coverage to family members, as well as access to health programs and psychological support for you and your loved ones
• Group life and health insurance
• Safe and comfortable working conditions in line with high occupational health and safety standards
• Co‑financing of truly useful benefits, including a Medicover sport card, public transport, prescription glasses, and meals in the company cafeteria. Additionally - fresh fruit Wednesdays
• An attractive calendar of company events - integration, sports, and social activities
• The possibility to join company - sponsored sports clubs
• Convenient on - site facilities - a bus stop located next to the company and a dedicated employee parking area.

Get to know us!

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