EMEA Commercial Analytics & Systems Lead

Zimmer Biomet; Warszawa; On-site; PLN 140,000 - 200,000; Full time

Job summary

Zimmer Biomet is seeking a Commercial Analyst - Technical Service EMEA based in Warsaw. The role builds the commercial process, reporting, and analytical foundation for Service Sales across EMEA, connecting SAP, Salesforce, ServiceMax, and Snowflake to improve visibility and data quality.

You will help define KPIs, develop forecasting, and deliver structured analyses that translate into actionable business recommendations across multiple systems and regions.

Qualifications

• 2–5 years of experience in Business Analysis, Commercial Excellence, Sales Operations, Revenue Operations, BI, or Finance Analytics.
• Experience with ERP and CRM environments in an international business context.
• MedTech, Healthcare, Technical Service, or capital equipment experience is a plus.
• Strong analytical and data-driven storytelling capabilities.

Responsibilities

• Design and develop commercial processes across SAP, Salesforce, and ServiceMax for Service Sales.
• Translate business needs into structured requirements for reporting and process improvements.
• Build dashboards and forecasting capabilities to improve visibility and decision making.
• Partner with Finance, IT, Pricing, and Sales to drive cross-functional initiatives.
• Ensure data quality, governance, and actionable insights across systems.

Skills

Analytical mindset

English fluency

Stakeholder communication

Critical thinking

Commercial acumen

Education

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Bachelor's degree in Information Systems

Bachelor's degree in Engineering

Bachelor's degree in Economics

Tools

SAP ERP

Salesforce

Snowflake

ServiceMax

Power BI

Excel

Job description

Zimmer Biomet is seeking a Commercial Analyst - Technical Service EMEA based in Warsaw. The role builds the commercial process, reporting, and analytical foundation for Service Sales across EMEA, connecting SAP, Salesforce, ServiceMax, and Snowflake to improve visibility and data quality.

You will help define KPIs, develop forecasting, and deliver structured analyses that translate into actionable business recommendations across multiple systems and regions.