EMEA Carrier Manager

Solid Company; Kraków; Hybrid; PLN 180,000 - 300,000; Full time

Job summary

Solid Company in Kraków, Poland is seeking a Project Lead to manage connectivity and telecom carrier operations across the EMEA region for a global enterprise. You will bridge technical infrastructure with governance, vendor management, and commercial activities to ensure compliant, cost-efficient service delivery.

You will lead carrier strategy, maintain inventory, enforce governance and contracts, negotiate terms with suppliers, and provide executive visibility on KPIs to senior leadership.

Qualifications

• Telecom & infrastructure experience in a large enterprise environment.
• Proven track record in managing complex third-party vendor relationships and contracts.
• Strong experience in commercial discussions, RFPs, renewals, and cost optimization.
• Experience managing IT infra within regulated environments and ensuring compliance.
• Ability to translate technical telecom matters to non-technical stakeholders and leadership.

Responsibilities

• Lead carrier-related matters across EMEA, maintaining an accurate inventory and ensuring top-tier service delivery.
• Define and enforce carrier governance, performance tracking, contract management, and third-party risk/compliance controls.
• Partner with internal procurement/finance and external suppliers to negotiate optimal terms, RFPs, and renewals.
• Build strong relationships with external carriers and internal teams, providing executive visibility on KPIs.

Skills

Telecom & Infrastructure

Vendor Management

Commercial Acumen

Governance & Compliance

Stakeholder Communication

Job description

Project

Lead connectivity and telecom carrier management across the EMEA region (~40 carriers in ~19 markets) for a global, highly regulated enterprise. This role bridges technical connectivity infrastructure with commercial, governance, and vendor management, ensuring optimal service delivery, compliance, and cost efficiency.

You will

• Carrier Strategy & Operations: Lead carrier-related matters across EMEA, maintaining an accurate carrier inventory and ensuring top-tier service delivery,
• Governance & Processes: Define and enforce carrier governance, performance tracking, contract management, and third-party risk/compliance controls,
• Vendor & Commercial Management: Partner with internal procurement/finance teams and external suppliers to negotiate optimal commercial terms, RFPs, and contract renewals,
• Stakeholder Alignment: Build strong relationships with external carriers and internal teams, providing executive visibility on key performance metrics.

Kogo poszukujemy?

Must have

• Telecom & Infrastructure: Strong experience with global telecom infrastructure, carrier services, and connectivity circuits in a large enterprise environment,
• Vendor Management: Proven track record of managing complex third-party vendor relationships, contracts, and service performance,
• Commercial Acumen: Solid experience in commercial discussions, RFPs, contract renewals, and cost optimization,
• Governance & Compliance: Experience managing IT infrastructure within highly regulated environments and strict compliance frameworks,
• Stakeholder Communication: Strong ability to translate complex technical telecom matters to non-technical stakeholders and senior leadership.

Nice to have

• Financial Services Background: Prior experience working within global banking or financial institutions.