EMEA-Based Director, Global Service Delivery

Siemens AG; Wrocław; Hybrid; PLN 471,000 - 887,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Siemens AG in a global leadership role seeks a Director, Global Service Delivery to own end-to-end engineering support services across Americas, EMEA, and APAC. You will shape the vision, operating model, and performance standards for SD, while leading a distributed team and managing budgets and headcount.

The role emphasizes collaboration with GTI, GOE, and engineering segments, driving improvements, governance, and customer satisfaction on a worldwide scale.

Qualifications

• Extensive experience in infrastructure management, service delivery, or technology operations, including senior leadership.

Responsibilities

• Define and execute the global SD strategy aligned with priorities.

Skills

Leadership

ITIL

COBIT

Budgeting

Programme management

Stakeholder management

Executive communications

Global/regional leadership

CI/CD

DevOps collaboration

Education

Bachelor's degree in Computer Science/Engineering or related field

Master's degree preferred

Tools

VMware ESXi

OpenStack

CI/CD platforms

CMDB governance tools

Job description

Siemens AG in a global leadership role seeks a Director, Global Service Delivery to own end-to-end engineering support services across Americas, EMEA, and APAC. You will shape the vision, operating model, and performance standards for SD, while leading a distributed team and managing budgets and headcount.

The role emphasizes collaboration with GTI, GOE, and engineering segments, driving improvements, governance, and customer satisfaction on a worldwide scale.