Dutch-speaking Remote Customer Support (NL)

Avedo - Eine Marke der Ströer X GmbH; Warszawa; Remote; PLN 106,000 - 150,000; Full time

Job summary

A dynamic customer service firm is seeking a Customer Support representative fluent in Dutch for remote work from Poland. The role includes providing customer service via mail and phone, ensuring satisfaction, and identifying customer demands. Ideal candidates should have good English skills and some background in sales or telemarketing. A comprehensive training will be provided, and a performance-related bonus is available.

Benefits

Work from Poland

Performance-related bonus

Professional training

Qualifications

• Fluent in speaking Dutch (Netherlands) is mandatory.
• Good knowledge of English in spoken and written language.
• Sales or Telemarketing experience is preferable.

Responsibilities

• Provide customer service via mail and phone.
• Identify customer demands and introduce the product range.
• Provide information on contractual terms, invoices and cancellation terms.
• Ensure customer satisfaction.

Skills

Fluent in Dutch (Netherlands)

Good knowledge of English

Working knowledge of MS Office

Sales experience

Telemarketing experience

Communicative and friendly

Job description

A dynamic customer service firm is seeking a Customer Support representative fluent in Dutch for remote work from Poland. The role includes providing customer service via mail and phone, ensuring satisfaction, and identifying customer demands. Ideal candidates should have good English skills and some background in sales or telemarketing. A comprehensive training will be provided, and a performance-related bonus is available.