Deputy General Manager

Harmony New Energy Auto Service Poland Sp. z o.o.; Warszawa; On-site; PLN 180,000 - 300,000; Full time

Job summary

Harmony New Energy Auto Service Poland Sp. z o.o. in Warsaw seeks an experienced Operations Manager to drive day-to-day management and oversee showroom and service operations. You will monitor performance indicators, coordinate across departments, and support growth of fleet sales and strategic partnerships.

The role requires strong leadership, analytical skills, and the ability to work under time pressures in a fast-growing automotive environment. Polish and English fluency essential.

Qualifications

• Minimum 5 years of professional experience in operational management, sales, or business development.
• Proven managerial or leadership experience.
• Experience in automotive, dealership, after-sales/service, or new technology sector is a plus.
• Strong ability to manage teams and coordinate across departments.
• Very good understanding of sales processes, operational management, and key financial indicators.
• Strong analytical skills, including data analysis, cost control, and business decision-making.
• Experience in negotiations with key business partners.
• Excellent organizational, communication, and leadership skills.
• High level of independence, responsibility, and results orientation.
• Ability to work in a fast-growing organization under time pressure.
• Very good command of Polish and English; knowledge of Chinese is a plus.
• Good knowledge of MS Office and data analysis/reporting tools.

Responsibilities

• Support the General Manager in day-to-day management and in achieving business objectives.
• Oversee the operational performance of sales showrooms and after-sales/service operations.
• Monitor key business indicators: sales, vehicle deliveries, gross margin, costs, inventory, and customer satisfaction.
• Coordinate cooperation between Sales, After-Sales, Marketing, Finance, and Administration.
• Support development of fleet sales, key accounts, and cooperation with strategic partners.
• Participate in expansion of sales and service network, incl. opening of new locations.
• Build and maintain relationships with importer, suppliers, financial institutions, and insurance partners.
• Oversee budget execution, cost control, and initiatives to improve operational efficiency.
• Support recruitment, team development, and performance evaluation processes.
• Identify areas for improvement and implement solutions to enhance efficiency.
• Ensure compliance with internal procedures, Group standards, and applicable laws.
• Represent the company in meetings, negotiations, and discussions with key partners.
• Perform other duties and projects as assigned by the General Manager and Management Board.

Skills

Team leadership

Cross-department coordination

Sales processes

Operational management

Data analysis

Cost control

Negotiations

MS Office

Data reporting

Independence

Time management

Tools

MS Office

Job description

Company Description Harmony New Energy Auto Service Poland Sp. z o.o. is an automotive service company located in Warsaw, focusing on new energy and innovative mobility solutions. The company offers opportunities to contribute to sustainable automotive development and to grow professionally in a fast-evolving sector.

Responsibilities

• 1. Support the General Manager in the day-to-day management of the company and the achievement of business objectives.
• 2. Oversee the operational performance of sales showrooms and after-sales/service operations.
• 3. Monitor key business indicators, including sales, vehicle deliveries, gross margin, costs, inventory levels, and customer satisfaction.
• 4. Coordinate cooperation between Sales, After-Sales, Marketing, Finance, and Administration departments.
• 5. Support the development of fleet sales, key account business, and cooperation with strategic business partners.
• 6. Participate in the expansion of the sales and service network, including projects related to the opening of new locations.
• 7. Build and maintain strong relationships with the importer, suppliers, financial institutions, insurance partners, and other business partners.
• 8. Oversee budget execution, cost control, and initiatives aimed at improving operational efficiency.
• 9. Support recruitment, team development, and employee performance evaluation processes.
• 10. Identify areas for improvement and implement solutions to enhance overall business efficiency.
• 11. Ensure compliance with internal procedures, Group standards, and applicable laws and regulations.
• 12. Represent the company in business meetings, negotiations, and discussions with key partners.
• 13. Perform other duties and projects assigned by the General Manager and the Management Board.

Requirements

• 1. Minimum 5 years of professional experience in operational management, sales, or business development.
• 2. Proven experience in a managerial or leadership position.
• 3. Experience in the automotive, dealership, after-sales/service, or new technology sector will be considered an advantage.
• 4. Strong ability to manage teams and coordinate cooperation across different departments.
• 5. Very good understanding of sales processes, operational management, and key financial indicators.
• 6. Strong analytical skills, including data analysis, cost control, and business decision-making.
• 7. Experience in negotiations and cooperation with key business partners.
• 8. Excellent organizational, communication, and leadership skills.
• 9. High level of independence, responsibility, and results orientation.
• 10. Ability to work effectively in a fast-growing organization and under time pressure.
• 11. Very good command of Polish and English, both written and spoken; knowledge of Chinese will be an additional advantage.
• 12. Good knowledge of MS Office and data analysis/reporting tools.