Delivery Lead

HSBC Group; Kraków; On-site; PLN 215,000 - 323,000; Full time

Benefits offered by this job

Healthcare

Pension and life assurance

Free parking

Flexible working hours

Job summary

HSBC Service Delivery (Polska) Sp. z o.o. in Kraków is hiring for a Senior Project Delivery professional to lead and govern large-scale change programs within Wealth and Personal Banking Global Transformation Change Delivery.

You will collaborate with sponsors, stakeholders and delivery partners to plan, control scope, schedule and budget, ensuring benefits realization. The role demands substantial project management experience, end-to-end lifecycle knowledge, and strong governance capabilities,

Qualifications

• Substantial project management experience delivering large, complex projects with defined outcomes, timelines and budgets.
• Strong knowledge of end-to-end project lifecycle and proven planning capability.
• Use Global Transformation frameworks and best-practice techniques to shape delivery approach, estimating and controls.
• Demonstrate financial and commercial capability including business case development, benefits realisation and budget management.
• Experience in banking change initiatives with operational governance.

Responsibilities

• Plan delivery within constraints, set milestones and allocate resources, budget and quality controls.
• Manage baselined scope, requirements, benefits, schedule and budget per HSBC Change Frameworks.
• Track and report operating and capital spend against business case commitments and address variances.
• Oversee project risks, issues and dependencies and remove obstacles to progress.
• Partner with sponsors to secure buy-in to plans and changes against baseline.
• Govern change control with baseline changes following approved requests and assessments.
• Run governance including steering committees and tollgates with accurate status reporting.
• Manage implementation and transition activities so business change audiences operate in the target state.

Skills

Project management

Lifecycle knowledge

Planning skills

Financial acumen

Banking industry experience

Stakeholder management

Team coordination

PM Certification (PMP/MSP/PRINCE2)

Education

PMP Certification

MSP/PRINCE2 Certification

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

HSBC Service Delivery (Polska) Sp. z o.o. is part of HSBC Group, one of the world’s largest banking and financial services organisations. In this role you’ll join Wealth and Personal Banking Global Transformation Change Delivery, managing large and complex change projects that deliver agreed outcomes on time and on budget. You’ll work closely with sponsors, stakeholders and delivery partners to plan delivery, control scope schedule and budget and establish strong governance so benefits are realised and change lands smoothly.

What you’ll do

• Plan delivery within constraints, setting milestones, managing dependencies and allocating resources, budget and quality controls
• Manage baselined scope, requirements, benefits, schedule and budget in line with HSBC Change Frameworks, intervening when variance occurs
• Track and report operating and capital spend against financial business case commitments and act on variances
• Oversee project risks, issues and dependencies, assess impact on benefit realisation and remove obstacles to maintain progress
• Partner with sponsors and stakeholders to secure buy-in to plans, key commitments and changes against baseline
• Govern change control so baseline changes follow agreed requests and impacts are assessed before approval
• Run effective governance including steering committees and tollgates, supported by accurate status reporting and escalation
• Manage implementation and transition activities so business change audiences are ready to operate in the target state and benefits are realised

What you need to have to succeed in this role

• Bring substantial project management experience delivering large and complex projects with defined outcomes, timelines and budgets
• Apply strong knowledge of the end-to-end project lifecycle and proven planning and plan management capability
• Use Global Transformation frameworks and best practice techniques to shape delivery approach, estimating and controls
• Demonstrate strong financial and commercial capability including business case development, benefits realisation and budget management
• Show proven experience working in a banking environment on change initiatives with operational and governance rigour
• Manage stakeholders and sponsors effectively including impactful communication, influencing and governance cadence
• Oversee teams and workstreams effectively, coordinating delivery partners and managing cross-team dependencies
• Hold PMP certification or bring equivalent demonstrable project delivery experience; MSP or PRINCE2 or equivalent certification experience is an advantage

What we offer

The pay range for this role is is 19275 - 28917 PLN monthly, gross.
Additional car allowance in the amount of 4786 PLN monthly, gross.

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.