DCP Operations Intern: Data Onboarding & Insights

AXA XL; Wrocław; On-site; PLN 56,000 - 67,000; Full time

Job summary

AXA XL in Wroclaw is seeking an Intern to join the Risk Advisory BU in the DCP team. You will support digital client onboarding, manage data loading and cleansing, and work with cross-functional teams to ensure data quality and operational efficiency.

You will interact with clients and internal teams, use CRM platforms, and develop a solid understanding of AXA XL and DCP processes while contributing to data-driven insights and process improvements.

Qualifications

• Proficiency in Excel for data manipulation and reporting.
• Familiarity with CRM platforms (Salesforce).
• Basic knowledge of SQL and data querying.
• Strong analytical and problem-solving abilities.
• Excellent written and spoken English, with client-facing communication.
• Customer-focused mindset and attention to detail.

Responsibilities

• Support digital client onboarding and account setup.
• Handle client inquiries via email and CRM tools.
• Load, cleanse, validate, and improve data quality.
• Collaborate with business, operations, and tech teams.
• Maintain records and ensure data integrity across systems.
• Identify opportunities to automate data workflows.
• Learn AXA XL DCP processes and client journeys.

Skills

Excel

SQL

Analytical thinking

English communication

Collaboration

Tools

Salesforce

Job description

AXA XL in Wroclaw is seeking an Intern to join the Risk Advisory BU in the DCP team. You will support digital client onboarding, manage data loading and cleansing, and work with cross-functional teams to ensure data quality and operational efficiency.

You will interact with clients and internal teams, use CRM platforms, and develop a solid understanding of AXA XL and DCP processes while contributing to data-driven insights and process improvements.