Data Quality Specialist - German, AGI Data Services - G T Quality

Amazon; Województwo pomorskie; On-site; PLN 80,000 - 95,000; Full time

Benefits offered by this job

Pension plans

Health insurance

Life and disability insurance

Business travel insurance

MultiSport card

Employee discount code and program (ED

Employee Assistance Program

Discounts for meals at canteen

Job summary

Amazon MLS Poland Sp. z o.o. in Gdansk, Poland, is seeking a Quality Assurance Specialist to define and implement quality metrics, create prescriptive actions, and partner with operations and customers to optimize workflow quality.

You will analyze data trends, monitor performance, coach teams, and help maintain documentation and quality tools, with a base salary starting at PLN 7,841 per month and comprehensive benefits.

Qualifications

• Advanced-level proficiency in German language (C1+).
• Intermediate-level proficiency in English (B2+).
• 1+ years of experience in a quality assurance, quality control, or data quality role.
• Experience defining, tracking, and reporting quality metrics or KPIs.
• Strong analytical and problem-solving skills with root-cause analysis.
• Experience working with data to identify trends and quality issues.
• Ability to create and maintain process documentation and SOPs.

Responsibilities

• Define and implement quality metrics for established workflows.
• Create prescriptive actions for quality issues.
• Partner with customers, operations and internal support teams to optimize workflow quality.
• Conduct side-by-side to identify opportunities for workflow enhancement and quality improvements.
• Analyze data trends and develop solutions.
• Monitor quality performance and coach operations teams.
• Create and maintain quality metrics reports.
• Handle customer escalations and recommendations.
• Evaluate and suggest improvements for quality tools.
• Support process documentation and implementation.

Skills

German (C1+)

English (B2+)

Quality metrics

Data analysis

Root cause analysis

Education

Bachelor’s degree in Linguistics, Data Science, Business

Tools

Excel

SQL

BI tools

Job description

Description

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.

Key Job Responsibilities

• Define and implement quality metrics for established workflows
• Create prescriptive actions for quality issues
• Partner with customers, operations and internal support teams to optimize workflow quality
• Conduct side-by-side to identify opportunities for workflow enhancement and quality improvements
• Analyze data trends and develop solutions
• Monitor quality performance and coach operations teams
• Create and maintain quality metrics reports
• Handle customer escalations and recommendations
• Evaluate and suggest improvements for quality tools
• Support process documentation and implementation

The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as performance bonuses, where applicable. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

The minimum base pay for this position is PLN 7,841 monthly.

A Day in the Life

Primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side‑by‑side observations, and metric analysis. Through regular side‑by‑side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence.

Basic Qualifications

• Advanced-level proficiency in German language (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards)
• Intermediate-level proficiency in English (B2+ or equivalent fluency by CEFR standards)
• 1+ years of experience in a quality assurance, quality control, or data quality role
• Experience defining, tracking, and reporting quality metrics or KPIs
• Strong analytical and problem-solving skills with the ability to identify root causes and develop prescriptive actions
• Experience working with data to identify trends, patterns, and quality issues
• Ability to create and maintain process documentation, SOPs, or quality guidelines

Preferred Qualifications

• Bachelor’s degree in a relevant field (e.g., Linguistics, Data Science, Business, or related discipline)
• Experience applying structured quality methodologies (e.g., DMAIC, 5 Whys, Fishbone/Ishikawa analysis, or Six Sigma principles)
• Experience partnering with cross-functional stakeholders (operations, customers, or program managers) to drive quality improvements
• Demonstrated ability to build or improve quality frameworks, audit processes, or feedback loops
• Experience coaching or providing quality feedback to operations or associate-level teams
• Proficiency in data analysis tools (e.g., Excel, SQL, or BI tools) to support quality reporting and trend analysis
• Ability to adapt to fast-paced environments with evolving workflows, priorities, and quality targets
• Experience in machine learning data operations, annotation quality, or content review workflows

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.

Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

Gdansk, POL - 7,841.67 PLN Monthly

Company

Amazon MLS Poland Sp. z o.o.

Job ID: A10388295