Danish Speaking Customer Consultant

Circle K; Województwo mazowieckie; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Contract of employment

Annual bonus

Private medical care

Cafeteria Platform/Multisport

Subsidized English lessons

Group insurance

Employee stock purchase plan

Employee Assistance Program (Lyra)

Job summary

Circle K is looking for a Danish speaking customer consultant to join their Customer Contact Centre in Warsaw, Poland. The successful candidate will be responsible for assisting customers via phone and email, managing account administration, and providing support on station campaigns. Fluency in both Danish and English is required, and prior customer service experience is advantageous. Circle K offers a stable work environment with numerous employee benefits, including bonuses, private medical care, and professional development opportunities.

Qualifications

• Fluent in Danish and English, preferably B2/C1 level.
• Excellent communication skills and empathy towards customers.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries via phone and email.
• Manage card support and account administration.
• Advise customers on station campaigns and products.
• Provide outbound service and follow-up calls.

Skills

Communication

Fluency in Danish

Fluency in English

Customer service experience

Job description

About

Customer Contact Centre in Circle K Business Centre in Warsaw is growing and looking for a professional who is passionate about people and would like to join our global family as a Danish speaking customer consultant.

Qualifications

• Loves to communicate with people and find the best solution for them;
• Is fluent in Danish and English (both verbal and written, preferably B2/C1 level) to communicate with Danish customers and colleagues;
• Likes to work in fast‑paced environment and with various systems;
• Is eager to learn new things and develop their skills;
• Has previous experience in customer service (it will be considered as an advantage).

Responsibilities

• Takes care of our customers via phone and email;
• Is responsible for card support and account administration;
• Manages new orders and registrations;
• Advices our customers regarding station campaigns and products;
• Provides outbound service and follow‑up calls to customers.

What We Offer

• Contract of employment
• Annual bonus
• Private medical care
• Cafeteria Platform/Multisport
• English lessons subsidised by the company
• Group insurance
• Attractive discounts for products and services at our stations
• Employee stock purchase plan
• Employee Assistance Program (Lyra)
• Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
• Trainings & possibility to develop skills in a wide international environment

Join Circle K and be part of a global leader in the fuel chain industry, offering a stable and secure career path. Work alongside a remarkable team that values innovation and collaboration, engaging in projects that deliver significant impact on a global scale.

When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

We hereby inform that in the company Circle K Business Centre Poland sp. z o.o. with registered office in Warsaw an Internal Notification and Follow-up Actions Procedures applies. The document describes rules for reporting violations of law by whistleblowers. Full content of the above-mentioned Procedure is available at https://www.circlek.pl/o-nas/procedury-zgloszen