Danish-Speaking Airline Customer Support (Remote/Hybrid)

Kats Recruitment; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

An international airline is seeking a Danish-speaking Customer Service Advisor to join their team in Warsaw, Poland. The successful candidate will handle customer inquiries, assist with bookings, and support travelers. Comprehensive training and benefits, including medical care and sports perks, are offered. Shift work includes weekdays and weekends, providing the chance to grow in a dynamic environment.

Benefits

Comprehensive paid training

Private medical care

Group insurance

Sports and leisure benefits

Qualifications

• Fluent Danish and proficient English required.
• Strong computer skills necessary.
• Previous customer service experience is an advantage.

Responsibilities

• Handle inbound calls and chats in Danish.
• Advise customers on flights and fares.
• Assist with booking changes.

Skills

Fluent Danish (C1)

Proficient English (B2+)

Strong computer literacy

Positive customer-focus

Ability to stay calm under pressure

Tools

MS Office

Browsers

General software

Job description

An international airline is seeking a Danish-speaking Customer Service Advisor to join their team in Warsaw, Poland. The successful candidate will handle customer inquiries, assist with bookings, and support travelers. Comprehensive training and benefits, including medical care and sports perks, are offered. Shift work includes weekdays and weekends, providing the chance to grow in a dynamic environment.