Danish Airline Support Advisor — Hybrid (Warsaw)

Cross Border Talents; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading recruitment agency is looking for a Danish-Speaking Airline Customer Support Advisor based in Warsaw, Poland. This role involves assisting travelers with their inquiries, bookings, and special requests while ensuring a seamless customer experience. The ideal candidate is fluent in Danish and has a good command of English. This position offers extensive training in a vibrant environment with opportunities for career advancement and growth in the airline industry.

Benefits

Private medical care (Luxmed)

Social events and celebrations

Career growth opportunities

Qualifications

• Fluent in Danish (C1) and good command of English (B2).
• Experience in customer service preferred.
• Familiarity with CRM tools is advantageous.

Responsibilities

• Assist customers with bookings and cancellations in Danish.
• Handle special requests to ensure seamless travel.
• Provide information on flights and services.
• Guide customers through ticket purchases.
• Support customers experiencing travel challenges.

Skills

Fluent Danish (C1)

Good command of English (B2)

Confident with MS Office

Strong communication skills

Tools

CRM tools

Job description

A leading recruitment agency is looking for a Danish-Speaking Airline Customer Support Advisor based in Warsaw, Poland. This role involves assisting travelers with their inquiries, bookings, and special requests while ensuring a seamless customer experience. The ideal candidate is fluent in Danish and has a good command of English. This position offers extensive training in a vibrant environment with opportunities for career advancement and growth in the airline industry.