D&T Business Analyst - E-Commerce Platform

Heineken; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

HEINEKEN Kraków is seeking a D&T Business Analyst to own end-to-end business analysis for one or more product areas within the Advanced Promotions context. You will independently lead requirements discovery, analysis, prioritisation support, and documentation into epics, features, user stories, and acceptance criteria ready for delivery.

You will act as the connective tissue between Product, Engineering and stakeholders in a distributed, asynchronous environment, ensuring shared

Qualifications

• Bachelor’s degree (or equivalent) in business/IS/engineering or related field.
• Strong BA practices: elicitation, backlog management, and feature definition.
• 5+ years in business analysis in digital/product delivery environments.
• Knowledge of pricing, promotions, and TPM solutions in consumer goods.
• Familiar with SAP/Pricefx/Vistex or similar platforms.
• Agile/Scrum experience in distributed/async teams.
• Fluent English in written and spoken form.

Responsibilities

• Lead requirements discovery and analysis for a defined product area/workstream (interviews, workshops, async elicitation).
• Translate business needs into epics, features, user stories, use cases, and acceptance criteria; maintain backlog hygiene.
• Facilitate alignment across stakeholders (PO, Tech Leads, Developers, Architects, Key Users, OpCo reps) in a distributed setup.
• Perform impact and dependency analysis across processes, data, and systems (incl. integration touchpoints).
• Support end-to-end validation, define test scenarios with teams, and assist UAT readiness.
• Apply and improve BA standards (templates, traceability, documentation quality) with the BA community.
• Use data and insights to support decisions and clarify business rules.
• Coach and support junior BAs on artefact quality and stakeholder communication.

Skills

Requirements elicitation

User stories

Acceptance criteria

Traceability

Process modelling

Use cases

Agile/Scrum

Communication

Education

Bachelor's degree in Business Administration, Economics, Information Systems, or related field

Tools

SAP SD Pricing

SAP CCM

SAP VCP

Pricefx

Vistex

Excel/BI

Job description

HEINEKEN Kraków is seeking a D&T Business Analyst to own end-to-end business analysis for one or more product areas within the Advanced Promotions context. You will independently lead requirements discovery, analysis, prioritisation support, and documentation into epics, features, user stories, and acceptance criteria ready for delivery.

You will act as the connective tissue between Product, Engineering and stakeholders in a distributed, asynchronous environment, ensuring shared