Cybersecurity Services Excellence Lead: Benchmarking Strategy

PepsiCo Deutschland GmbH; Warszawa; On-site; PLN 251,000 - 307,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits package

Job summary

PepsiCo Deutschland GmbH is seeking an Associate Manager for Global Cybersecurity Benchmarking and Services Excellence. You will coordinate projects, maintain the Cybersecurity Service Catalog, and analyze benchmarking data across Cybersecurity to support service delivery and roadmaps.

The role requires 3+ years of relevant experience, a STEM degree, and strong communication and project management skills to lead cross-functional teams in a dynamic, global environment.

Qualifications

• Bachelor's degree in CyberSecurity, Computer Information Systems, Computer Science, or other STEM equivalent required, or equivalent experience.
• 3+ years of relevant experience
• Excellent communication skills to effectively build trust and interact with all levels of Cybersecurity organization
• Analytical mindset with the ability to collect, analyze, and interpret data to drive decision-making and process improvement
• Organized and detail-oriented
• Ability to manage multiple priorities and work across multiple organizations, sectors, and teams
• Self-starter who demonstrates leadership skills and takes initiative
• Understanding of the implications for doing business in a complex global environment
• Strong project management skills with the ability to react to high pressure and dynamic changing environments
• Excellent oral and written communication skills with the ability to communicate complex and technical issues to diverse audiences including executive management and leaders outside of the information technology organization
• Strong decision-making capabilities, grounded in a risk-based approach, with a proven ability to weigh the relative costs and benefits of potential actions and lead the team to the most appropriate decision

Responsibilities

• Support delivery of the services delivery model, annual program benchmarking, internal capability assessment, and formulation and delivery of formal strategic plans and roadmaps to evolve cybersecurity services.
• Participate in development, maintenance, and sustainment of the Cybersecurity service catalog and process repository.
• Conduct regular assessments and audits of services, identifying areas for improvement and driving corrective actions.
• Analyze customer feedback and trends to identify underlying opportunities and develop strategies to address them.
• Foster a culture of service excellence throughout the organization, promoting a customer-centric, value-driven processes mindset and a proactive approach to problem-solving.
• Assist in collection for Cybersecurity benchmarking activities with internal and external assessments.
• Collect and develop library of benchmarking assets to help develop process to re-use quickly and document what’s been put together in the past.
• Assist in development of metrics including SLA’s and KPI’s for all Cybersecurity services.

Job description

PepsiCo Deutschland GmbH is seeking an Associate Manager for Global Cybersecurity Benchmarking and Services Excellence. You will coordinate projects, maintain the Cybersecurity Service Catalog, and analyze benchmarking data across Cybersecurity to support service delivery and roadmaps.

The role requires 3+ years of relevant experience, a STEM degree, and strong communication and project management skills to lead cross-functional teams in a dynamic, global environment.