Cyber Security Resilience Operations Specialist

SIX; Warszawa; Hybrid; PLN 150,000 - 220,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Meal and transport allowance

Sport card

Cinema tickets

Learning platforms

Days abroad / U day

Job summary

SIX is seeking a Cyber Security Resilience Operations Specialist to support day-to-day operations of Cyber Security Resilience services with a strong service desk focus. You will act as the first operational layer for FIM, SCB, and Vulnerability Management, relieving senior engineers from administrative tasks while ensuring audit readiness.

Responsibilities include ticket triage, data validation, and routine reporting, plus maintaining runbooks and evidence for audits.

Qualifications

• Solid understanding of cyber security concepts, especially vulnerability management and secure configurations.
• Experience with security or infrastructure tooling in operational roles.
• Familiarity with ticketing systems, SLAs, and operational support models.

Responsibilities

• Provide operational and service desk support for Cyber Security Resilience services.
• Act as primary contact for FIM, SCB, and Vulnerability Management tickets; triage and coordinate.
• Validate findings and escalate where needed; maintain runbooks and FAQs.
• Operate cyber security resilience tooling daily, validate data, and support reporting.
• Assist audit activities by extracting evidence and ensuring traceability for audits.
• Coordinate with infrastructure, platform, and operations teams; escalate risks with structured reports.
• Support process improvements to reduce workload and improve evidence collection.

Skills

Vulnerability management

CIS Benchmarks

FIM

Audit readiness

Service desk

Security tooling

Ticketing systems

English fluency

German advantage

Job description

The Cyber Security Resilience Operations Specialist supports the day-to-day operation of the Cyber Security Resilience services, with a strong focus on service desk activities, operational follow-up, and audit support.

The role acts as the first operational layer for File Integrity Monitoring (FIM), Secure Configuration Baseline (SCB), and Vulnerability Management, relieving senior engineers and analysts from administrative, evidentiary, and coordination tasks while ensuring consistency, quality, and audit readiness.

What You Will Do

The Cyber Security Resilience Operations Specialist supports the day-to-day operation of the Cyber Security Resilience services, with a strong focus on service desk activities, operational follow-up, and audit support.

The role acts as the first operational layer for File Integrity Monitoring (FIM), Secure Configuration Baseline (SCB), and Vulnerability Management, relieving senior engineers and analysts from administrative, evidentiary, and coordination tasks while ensuring consistency, quality, and audit readiness.

• Operational & Service Desk Support
• Act as the primary point of contact for service desk requests and tickets related to: File Integrity Monitoring (FIM), Secure Configuration Baseline (SCB / CIS Benchmarks), Vulnerability Management activities
• Triage, track, and coordinate operational tickets, ensuring timely handling and clear communication with stakeholders.
• Perform initial analysis and validation of findings (e.g. expected vs. unexpected changes, status of vulnerabilities, baseline deviations) before escalation.
• Maintain operational documentation, runbooks, and FAQs related to Cyber Security Resilience services.
• Tool-Based Operational Activities
• Operate and support Cyber Security Resilience tooling on a daily basis, including retrieving data, validating results, and supporting reporting activities.
• Assist in maintaining data quality and consistency across FIM, SCB, and Vulnerability Management tools.
• Support recurring operational tasks such as: Report generation, Status checks, Evidence extraction, Follow-up tracking
• This role is not responsible for tool engineering, rule development, or architecture, but requires a solid understanding of how the tools work and how results should be interpreted.
• Audit & Compliance Support
• Actively support internal and external audit activities (e.g. FINMA, DORA, internal audits) by extracting audit evidence directly from Cyber Security Resilience tools, ensuring evidence is complete, traceable, and aligned with audit requests, supporting responses to audit questions in coordination with senior team members.
• Maintain structured audit evidence repositories and support continuous audit readiness.
• Help standardise and streamline evidence collection processes to reduce broader team workload.
• Coordination & Stakeholder Support
• Liaise with infrastructure, platform, and operations teams on operational clarifications and ticket follow-ups.
• Support the Cyber Security Resilience team by absorbing operational overhead, allowing engineers and specialists to focus on analysis and improvement initiatives.
• Escalate operational risks, recurring issues, or data gaps to senior team members in a structured manner.

What You Bring

• Solid foundational understanding of cyber security concepts, particularly: Vulnerability management, Secure system configuration / CIS Benchmarks, File integrity and change monitoring
• Hands-on experience working with security or infrastructure tooling, ideally in an operational or service-oriented role.
• Familiarity with ticketing systems, SLAs, and operational support models.
• Experience supporting audits, compliance activities, or evidence collection is a strong advantage.
• Structured, detail-oriented, and reliable in execution.
• Comfortable working with operational data, evidence, and repetitive tasks while maintaining quality.
• Able to communicate clearly with both technical and non-technical stakeholders.
• Proactive in identifying inefficiencies or improvement opportunities in operational processes.
• English Fluency
• German advantage

What We Offer

• Hybrid modelup to40% working from home
• Private Medical care and life insurance
• Meal,transportationand electricity allowance
• Sport card
• Cinema tickets, Benefit System points
• Up to20 daysworking from abroad / Day for U
• Access to technical and language learning platforms