Cyber Security Resilience Operations Specialist

SIX Group; Poland; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Work Models

Personal Development

Agile Working Methods

Job summary

SIX Group in Poland is seeking a Cyber Security Resilience Operations Specialist to support daily operations of Cyber Security Resilience services. This role focuses on service desk activities and operational follow-up while maintaining audit readiness. Candidates should have a solid understanding of cyber security concepts and hands-on experience with security tooling. The position offers flexibility with working arrangements, personal development opportunities, and a culturally diverse environment.

Qualifications

• Solid foundational understanding of cyber security concepts.
• Hands-on experience with security or infrastructure tooling.
• Structured and detail-oriented execution.

Responsibilities

• Provide operational & service desk support for cyber security.
• Act as a primary contact for service desk requests.
• Support internal and external audit activities.

Skills

Vulnerability management

Secure system configuration / CIS Benchmarks

File integrity and change monitoring

Operational data handling

Communication with stakeholders

English Fluency

German advantage

Tools

Ticketing systems

Cyber Security Resilience tools

Job description

What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

Cyber Security Resilience Operations Specialist

Warsaw | up to 40% working from home | Reference 7950

The Cyber Security Resilience Operations Specialist supports the day-to-day operation of the Cyber Security Resilience services, with a strong focus on service desk activities, operational follow‑up, and audit support.

The role acts as the first operational layer for File Integrity Monitoring (FIM), Secure Configuration Baseline (SCB), and Vulnerability Management, relieving senior engineers and analysts from administrative, evidentiary, and coordination tasks while ensuring consistency, quality, and audit readiness.

What You Will Do

• Operational & Service Desk Support
• Act as the primary point of contact for service desk requests and tickets related to: File Integrity Monitoring (FIM), Secure Configuration Baseline (SCB / CIS Benchmarks), Vulnerability Management activities
• Triage, track, and coordinate operational tickets, ensuring timely handling and clear communication with stakeholders.
• Perform initial analysis and validation of findings (e.g. expected vs. unexpected changes, status of vulnerabilities, baseline deviations) before escalation.
• Maintain operational documentation, runbooks, and FAQs related to Cyber Security Resilience services.
• Tool-Based Operational Activities
• Operate and support Cyber Security Resilience tooling on a daily basis, including retrieving data, validating results, and supporting reporting activities.
• Assist in maintaining data quality and consistency across FIM, SCB, and Vulnerability Management tools.
• Support recurring operational tasks such as: Report generation, Status checks, Evidence extraction, Follow-up tracking
• This role is not responsible for tool engineering, rule development, or architecture, but requires a solid understanding of how the tools work and how results should be interpreted.
• Audit & Compliance Support
• Actively support internal and external audit activities (e.g. FINMA, DORA, internal audits) by extracting audit evidence directly from Cyber Security Resilience tools, ensuring evidence is complete, traceable, and aligned with audit requests, supporting responses to audit questions in coordination with senior team members.
• Maintain structured audit evidence repositories and support continuous audit readiness.
• Help standardise and streamline evidence collection processes to reduce broader team workload.
• Coordination & Stakeholder Support
• Liaise with infrastructure, platform, and operations teams on operational clarifications and ticket follow-ups.
• Support the Cyber Security Resilience team by absorbing operational overhead, allowing engineers and specialists to focus on analysis and improvement initiatives.
• Escalate operational risks, recurring issues, or data gaps to senior team members in a structured manner.

What You Bring

• Solid foundational understanding of cyber security concepts, particularly: Vulnerability management, Secure system configuration / CIS Benchmarks, File integrity and change monitoring
• Hands‑on experience working with security or infrastructure tooling, ideally in an operational or service‑oriented role.
• Familiarity with ticketing systems, SLAs, and operational support models.
• Experience supporting audits, compliance activities, or evidence collection is a strong advantage.
• Structured, detail‑oriented, and reliable in execution.
• Comfortable working with operational data, evidence, and repetitive tasks while maintaining quality.
• Able to communicate clearly with both technical and non‑technical stakeholders.
• Proactive in identifying inefficiencies or improvement opportunities in operational processes.
• English Fluency
• German advantage

What We Offer

Flexible Work Models We trust our employees and offer a work environment that is well‑balanced, productive and fosters success.

Personal Development You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods Whether through scrum or design thinking, we solve exciting tasks together in teams.

Diversity is important to us. We are looking to receive applications regardless of any personal background.