Customer Support Representative (Greek + English)

Velenosi & Meredith Consulting; Katowice; On-site; PLN 120,000 - 180,000; Full time

Job summary

A travel consulting company in Katowice seeks a Customer Support Representative fluent in Greek and English. This on-site role involves assisting customers with travel inquiries and providing information about services. Strong communication and problem-solving skills are essential. The position offers a monthly salary of 6,500 PLN and follows a rotating schedule.

Benefits

Opportunity to help travelers

Dynamic work environment

Qualifications

• Fluent in Greek (C2) and English (B2).
• Experience in customer support is a plus.

Responsibilities

• Assist customers via voice, chat, and email with travel-related inquiries.
• Provide information about offerings.
• Advise and assist customers.

Skills

Strong communication skills

Problem-solving skills

Ability to work in a fast-paced environment

Job description

About the job: Customer Support Representative (Greek + English)

Role: Customer Support for a Travel Platform

Location: Katowice, Poland (On-Site)

Salary: 6,500 PLN/month

Schedule: 09:00 - 18:00, Monday to Sunday, in rotating shifts

Your Role:

• Assist customers via voice, chat, and email with travel-related inquiries
• Provide information about offerings
• Advise and assist customers
• Handle inbound interactions (non-sales)
• Help with booking transportation & lodging

Requirements:

• Languages: Greek (C2) & English (B2)
• Strong communication & problem-solving skills
• Ability to work in a fast-paced environment

What We Offer:

Join our team and help travelers have a seamless experience!