Customer Service Representative with German (m/f/d) - REMOTE

TELUS International; Katowice; Remote; PLN 30,000 - 120,000; Full time

Job summary

Firma TELUS International poszukuje Przedstawiciela Obsługi Klienta z biegłą znajomością języka niemieckiego do pracy zdalnej. Oferujemy stabilne zatrudnienie, atrakcyjne wynagrodzenie oraz liczne benefity, takie jak opieka zdrowotna i programy szkoleniowe. To idealna szansa dla zmotywowanych osób pragnących rozwijać swoje umiejętności w międzynarodowym środowisku pracy.

Benefits

Prywatna opieka medyczna

Benefity Medicover Sport

Płatne szkolenie oraz intensywne wdrażanie

Dostęp do przestrzeni relaksacyjnych

Qualifications

• Doświadczenie w organizacji sprzedaży online.
• Chęć rozwijania umiejętności sprzedażowych.
• Aktywne korzystanie z platform networkingowych.

Responsibilities

• Kontakt z klientami w celu wsparcia przed i po sprzedaży.
• Rozwijanie strategii reklam online na podstawie potrzeb klientów.
• Wykorzystanie różnych narzędzi do efektywnej komunikacji.

Skills

Język niemiecki

Organizacja sprzedaży online

Motywacja i orientacja na cel

Job description

Customer Service Representative with German (m/f/d) - REMOTE, Katowice

Client:

TELUS International

Location:

Katowice, Poland

Job Category:

Customer Service / Support

EU work permit required:

Yes

Job Reference:

696f10bed83d

Job Views:

11

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It is a special talent to make people feel like they are in the best hands. If you want to live customer service at the best quality, we have the perfect job for you.

• Attractive salary starting from 9,000 PLN (around 1,900 EUR) gross per month;
• Employee referral bonuses and recognition program;
• Monday to Friday fixed schedules and weekends off;
• Opportunity to work remotely;
• Private medical healthcare;
• Medicover Sport benefits;
• Fully paid comprehensive product training and intensive on-the-job training;
• Stable job and career development opportunities;
• Positive international working environment;
• Modern workspace with relax zones, PlayStation area, etc.;
• Highly motivated and dedicated team with flat hierarchies and informal culture;
• Contact existing clients via phone and email to provide pre and post-sales assistance;
• Develop online advertisement strategies based on client needs;
• Utilize various tools to effectively communicate and support advertisers’ business growth;
• Experience in online sales organization and a willingness to develop sales skills;
• Proficient in German (both written and spoken);
• Experience in online advertising is an advantage;
• Active user of networking platforms;
• Highly motivated and goal-oriented.

Join our team and apply now! Our recruiting team, Aleksandra Kasperska, Aigul Sourbaeva, and Aleksandra Torchalska, is available for questions at [phone] and looks forward to receiving your application via the apply button.

We have adapted our recruitment process and now offer online interviews to all candidates.

TELUS International values diversity and is an equal opportunity employer. We are committed to creating an inclusive workplace regardless of age, civil status, disability, gender, nationality, race, religion, political beliefs, sex, or sexual orientation. Applicants with special needs will be given preferential consideration if equally qualified.

About us: TELUS International is a leading provider of customer experience (CX) and digital services, with over 70,000 team members worldwide, delivering services in more than 50 languages for renowned partners.

Please note: If you are not a passport holder of the country for this vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. All applications should be submitted via the 'Apply now' button.