Customer Contracts and Revenue Accountant

Syncron; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work

Private medical care

Multisport card

Life insurance

Job summary

Syncron is a leading SaaS company delivering Service Lifecycle Management solutions. The role of Customer Contracts & Revenue Controller covers global revenue processes, including contract registration, revenue recognition, billing, and AR collection.

You will ensure completeness of revenue, support month-end close, and drive improvements in controls, reporting and cross-functional cooperation within a fast-paced, international environment.

Qualifications

• Degree in finance or accounting is required.
• 4+ years of professional finance experience.
• Strong English communication and analytical thinking.

Responsibilities

• Manage global revenue end-to-end processes including contracts, revenue recognition and billing.
• Coordinate month-end close for revenue and billing and assist with audits.
• Monitor accounts receivable and support cross-functional collaboration.

Skills

English fluency

Analytical thinking

Communication skills

Fast-paced work

Customer service

Education

Finance/accounting degree

Tools

ERP systems

Excel

Job description

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About The Role

The core role of the Customer Contracts & Revenue Controller in Syncron is to manage and actively participate in the global revenue financial end-to-end process. This process consists of customer contracts register and analysis, revenue recognition and billing process, accounts receivables collection and revenue reporting.

What would you do?

• Customer Contracts Billing & Revenue Process

Managing customer contracts register including amendment and renewal processing assuring completeness of revenue recognition and invoicing. Coordinating month closing process in terms of revenue recognition and billing completeness. Maintaining debt collection. Assisting with annual financial audits.

Controls

Responsibility for regular accounts and projects reconciliations. Monitoring status of accounts receivables and proposing the action plan to prevent overdue receivables.

Reporting

Maintaining Annual Recurring Revenue (ARR) database. Running monthly control reports of revenue. Running monthly analyses of billing plans and monitoring inflows forecast.

Service Delivery

Providing excellent customer service by dealing with all aspects of client queries related to billing and other requests. Building strong internal relationships and supporting organization in decision‑making processes. Developing best practices and coordinating cross‑functional collaboration. Taking ownership of ad hoc internal projects. Proposing and implementing improvements.

Who you are? / What we expect:

• Degree in finance/accounting
• Minimum 4 years professional experience in finance.
• Fluency in English is a must
• Analytical skills and logical thinking
• Good understanding of project accounting and revenue recognition methods
• Good command of tools such as ERP systems and Excel
• Effective communications skills in a professional environment
• Ability to work in a fast‑paced environment to handle deadlines and deal with complex tasks
• Emphasis on customer service

The icing on the cake:

• Previous experience with SaaS company is a plus
• Knowledge of Power BI would be an asset

We offer:

• Be yourself in an informal and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people
• Friendly company culture with work‑life balance
• Hybrid / work from Warsaw office
• Opportunity to work in a cross‑functional collaboration
• An environment that supports learning and is committed to your professional and personal development
• English speaking international working environment
• Environment facilitating professional growth
• Training options
• Fringe benefits (private medical care, multisport card, life insurance)
• Remote recruitment process

Unsure if you meet all the job requirements but passionate about the role? Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.

Our goal: to make the complex simple.

Visit syncron.com to get to know us better!

If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.

You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.