CTA (Payments)

ICON; Warszawa; On-site; PLN 52,000 - 68,000; Full time

Job summary

ICON plc is a world-leading healthcare intelligence and clinical research organization seeking a Clinical Trial Associate to join the payments team. You will handle payments-related CTAs, assist with study documentation, and support audits and TMF readiness.

The role involves coordinating study materials, managing access for site staff, and generating dashboards and reports to track study metrics. A Bachelor’s or Master’s degree and payments experience are preferred.

Qualifications

• Bachelor’s or Master’s degree required or equivalent.
• At least one year of payments-related experience.
• Knowledge of clinical trial processes, regulations and guidelines is advantageous.
• Excellent organizational and communication skills required.
• Ability to work collaboratively in a fast-paced environment with attention to detail.

Responsibilities

• CTA work will be focused on payments and related processes.
• Perform administrative tasks such as mass mailings, meeting coordination, agendas and minute preparation.
• Assist with document management including finalization, version tracking and archiving.
• Support development of project-specific forms and trackers and related materials.
• Assist with audits/inspections related to the Trial Master File (TMF) to keep it inspection-ready.
• Coordinate study materials and investigator site files including vendor printing where needed.
• Manage system/vendor access for site staff and perform regular reviews.
• Support CTM/CRAs with coordination of non-IP study supplies and equipment.
• Run clinical dashboards and generate metric reports for study-level insights.
• Distribute study documents and track AORs; support site payments reconciliation.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Bachelor's or Master's degree

Tools

CTMS

Job description

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Clinical Trial Associate to join our diverse and dynamic payments team.

What you will be doing

• CTA work will be focused on payments
• Perform administrative tasks such as: mass mailings, meeting coordination, agenda and minute preparation, trackers and distribution lists maintenance, and support consistent study level communications through for example presentations or newsletters, etc.
• Assist with document management, including finalization, version tracking, filing/archiving and management of study related correspondence.
• Support development of project specific forms and trackers as appropriate.
• Support preparation and follow-up of audits/inspections related to the Trial Master File (TMF); supporting that TMF is always inspection ready.
• Develop and manage study-specific forms, trackers, and Investigator Site File (ISF) binders (including through a printing vendor) and/or related project materials.
• Manage system/vendor access for site staff, including regular review, authorizing and removing access as appropriate.
• Support PM/CTM/CRAs with the coordination of non-IP related study supplies, project equipment and other study material.
• Support with study system maintenance and Clinical Trial Management Systems (CTMS) at a project level. May support subject tracking in CTMS based on available reports (from system).
• Run clinical dashboards and generate metric reports as applicable.
• Assist with study level documents distribution and AOR tracking.
• Support site payments reconciliation, under supervision.
• Coordinate study-level translations via third party vendors.
• Support team training management (matrix maintenance, reconciliation and compliance report generation).
• Maintain communications with the internal project team, escalating issues as required.

Your profile

• Bachelor’s or Master’s degree.
• At least one year of experience in payments area, experience from Research Site (Study Coordinator) or Payment Associate (CRO/ Pharma) is an asset.
• Knowledge of clinical trial processes, regulations, and guidelines is an asset.
• Excellent organizational and communication skills.
• Ability to work collaboratively in a fast-paced environment with attention to detail.

What ICON can offer you

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here