CRM Campaign Lead – Data-Driven Lifecycle Marketing (Remote)

AirHelp; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading travel assistance provider in Warsaw is seeking a CRM Campaign Specialist to manage and enhance their customer engagement strategies. In this role, you will be responsible for campaign execution, segmentation, and performance insights, ensuring continuous improvement through data analysis. The ideal candidate will have over 3 years of experience in CRM or email marketing and be proficient with automation tools. This position offers a range of perks and flexible working options.

Benefits

Comprehensive health insurance

Flexible work arrangements

Learning and development opportunities

Annual travel allowance

Unlimited access to services

Qualifications

• 3+ years of experience in a CRM or Email Marketing focused role.
• Proven experience with email and SMS automation platforms.
• Strong understanding of CRM metrics and performance analysis.

Responsibilities

• Take full responsibility for planning and launching CRM campaigns.
• Shape targeting strategies using behavioral data.
• Build, configure, and QA templates for campaigns.

Skills

CRM campaign management

Data analysis

Segmentation strategies

Technical setup

Automation tools experience

Email marketing

Tools

HubSpot

Salesforce Marketing Cloud

Iterable

Job description

A leading travel assistance provider in Warsaw is seeking a CRM Campaign Specialist to manage and enhance their customer engagement strategies. In this role, you will be responsible for campaign execution, segmentation, and performance insights, ensuring continuous improvement through data analysis. The ideal candidate will have over 3 years of experience in CRM or email marketing and be proficient with automation tools. This position offers a range of perks and flexible working options.