Coordinator of Diagnostic Services

Quore; Poland; On-site; PLN 298,000 - 428,000; Full time

Benefits offered by this job

Fully remote role

Flexible working hours

Innovative work environment

Job summary

A leading healthcare technology company is seeking a Coordinator of Diagnostic Services to manage operational excellence in cardiac diagnostics. This fully remote role involves monitoring team performance, leading recruitment, and optimizing workflows to enhance service quality. Ideal candidates will have experience in operational management within healthcare diagnostics, strong leadership skills, and the ability to communicate effectively in English. Join a multicultural environment that encourages professional growth and offers the chance to make a significant impact in the digital health sector.

Qualifications

• Proven experience in operational management within healthcare diagnostics.
• Strong leadership capabilities with remote team management experience.
• Ability to analyze performance data and implement improvements.
• Excellent communication and interpersonal skills for diverse stakeholders.

Responsibilities

• Monitor team performance and drive continuous operational improvements.
• Lead recruitment and selection processes for analysts and reporting doctors.
• Oversight of onboarding and training for new team members.
• Manage test workload distribution for optimal efficiency.
• Define and track KPIs for process refinement.
• Ensure report consistency and accuracy.
• Conduct regular reviews of examinations and reports.
• Engage in strategic meetings with teams and clients.
• Develop training programs for clients to enhance platform use.
• Supervise internal audits and recommend service quality improvements.
• Support development of new products with operational insights.

Skills

Operational management

Leadership abilities

Analytical skills

Excellent communication

Proficiency in English

Job description

Quoretech is seeking a dynamic and experienced professional to lead the operational management of our cardiac diagnostic services. This role offers a significant opportunity to influence the standards of arrhythmia monitoring across Brazil and internationally, aligning operational processes with the company’s high standards of excellence. The Coordinator of Diagnostic Services will play a crucial role in optimizing the quality, efficiency, and consistency of our cardiac analysis and reporting processes, ensuring a seamless integration from data collection to report issuance.

Responsibilities :

Monitor team performance and implement continuous improvements in operation.

Lead the recruitment and selection process of analysts and reporting doctors to ensure a highly qualified team is in place.

Oversee the onboarding and training of new staff to ensure effective integration into the company’s workflow.

Manage the distribution of test workloads strategically to optimize workflow balance and efficiency.

Define and track key performance indicators (KPIs) to continually refine processes.

Implement standards for report consistency, reducing variability and enhancing the accuracy of analyses.

Conduct periodic reviews of examinations and reports to identify areas for process optimization.

Participate in strategic meetings with internal teams and clients to align expectations, clarify queries, and propose operational improvements.

Develop and facilitate training programs for clients, acting as a facilitator to encourage adoption of new platform functionalities based on user feedback.

Supervise internal audits and recommend process adjustments to elevate service quality.

Support the development of new products and services by providing operational insights.

Proven experience in operational management within the healthcare diagnostic or digital health sectors.

Strong leadership capabilities with experience managing remote teams.

Analytical skills to monitor and implement improvements based on performance data.

Excellent communication and interpersonal skills to manage diverse teams and stakeholder relationships.

Proficiency in English for effective communication with international clients and partners.

Organized and punctual with a proven ability to adapt and learn new tools quickly.

Fully remote role, offering the flexibility to work from anywhere.

Innovative and multicultural work environment that fosters professional growth.

Opportunity to contribute to a leading company in the digital health sector with a significant impact on healthcare diagnostics.