Coordinator, Customer Order Management with German

Kemira; Województwo pomorskie; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading sustainable chemical company in Poland is seeking a Coordinator for Customer Order Management with fluent German and English. This role involves managing the Order-to-Cash process, data entry, and customer communication. Ideal candidates will have interpersonal skills and knowledge of SAP. The position is fixed-term for 2 years and offers a stable job in an international organization, with opportunities for growth.

Benefits

Stable job in an international organization

Possibility to grow within company’s structures

High company standards and culture

Friendly, international atmosphere

Qualifications

• Position requires fluent German and English.
• SAP knowledge would be an asset.
• Good practical knowledge of MS Office tools.
• Very good communication and interpersonal skills.

Responsibilities

• Managing Order-to-Cash process through order fulfillment and billing.
• Correct data entering per each order to ensure correct deliveries and invoices.
• Registering and resolving transportation complaints.
• Contacting customers regarding their order and shipment details.
• Cooperating with logistics department.

Skills

Fluent German

Fluent English

Good practical knowledge of MS Office tools

Very good communication and interpersonal skills

Tools

SAP

Job description

Title: Coordinator, Customer Order Management with German

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day.

At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference.

We are now looking for anCoordinator, Customer Order Management with Germanto join ourCustomer Operations Department-Packaging and Hygiene Solutions, supporting DACH market.

The Packaging and Hygiene Solutions business unit focuses on, among others, the growing renewable solutions market, particularly packaging, where Kemira’s renewable product offering supports customers on their sustainability journey.

Kemira’s Business Service Center in Gdansk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership. This is a fixed-term position, 2 years contract duration.

I n this role you will be responsible for:

• managing Order-to-Cash process through order fulfillment and billing
• correct data entering per each order to ensure correct deliveries and invoices
• registering and resolving transportation complaints
• contacting customers via different communication channels regarding their order, order confirmation, shipment details
• cooperating with logistics department

What you’ll bring to the team:

• position requires fluent Germanand English
• SAP knowledge would be an asset
• good practical knowledge of MS Office tools
• very good communication and interpersonal skills

What you can expect from us:

• stable job in international organization
• possibility to grow within company’s structures
• high company standards and culture
• friendly, international atmosphere

Ready to create better every day? Join Kemira!

For more information, please contact Alicja Gołata - Senior People & Culture Specialist, Poland, by email at [e-mail]

Please apply with CV no later than 8th of December 2025 at kemira.com/Careers.

Kemira is a global leader in sustainable chemical solutions for water-intensive industries. We deliver tailored products and services to improve the product quality, processes, and resource efficiency of our diverse range of customers. Our focus is on water treatment, as well as on fiber and renewable solutions – enabling sustainability transformation for our customers. In 2024, Kemira reported annual revenue of EUR 2.9 billion with a global team of some 4,700 colleagues. Kemira is listed on the Nasdaq Helsinki www.kemira.com