Continuous Improvement Senior Consultant

ABB; Kraków; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private medical care (including family

Life insurance

Annual bonus

Internal share purchase program

Teambuilding activities

Job summary

ABB szuka Global Continuous Improvement Managera do pracy w zespole Quality i CI. Rola obejmuje prowadzenie projektów CI w HR Operations, rozwijanie kulturę ciągłego doskonalenia i współpracę z liderami globalnymi.

Pożądane doświadczenie w Lean Six Sigma, Workday/ServiceNow i danym analyt, z mocnym nastawieniem na wyniki i komunikację z interesariuszami na różnych szczeblach.

Qualifications

• Minimum 8 lat doświadczenia w HR Operations, usługach HR lub GBS/SSC.
• Udokumentowane prowadzenie projektów PM i inicjatyw CI.
• Certyfikat Lean Six Sigma na poziomie Green Belt lub Black Belt.
• Umiejętność analityki danych, raportowania i KPI.
• Doświadczenie w pracy z Workday i/lub ServiceNow w środowisku operacyjnym.
• Doświadczenie w projektach AI i automatyzacji w HR.
• Biegła komunikacja w języku angielskim, w mowie i piśmie.

Responsibilities

• Wspieranie liderów HR Operations, rozwijanie zdolności CI i wdrażanie narzędzi/ram pracy.
• Prowadzenie projektów CI i HR Operations od planowania po realizację i ocenę efektów.
• Identyfikacja okazji do usprawnień procesów w HR Operations.
• Analiza danych operacyjnych, tworzenie raportów i pulpitów na potrzeby decyzji.
• Zarządzanie interesariuszami na różnych poziomach organizacji.
• Współpraca z zespołami HR Operations i liderami globalnymi/regionów w celu optymalizacji procesów.
• Stosowanie analizy przyczyn źródłowych i rozwiązywanie problemów.
• Mentoring zespołu w zakresie CI i PM.

Skills

HR Operations

Project Management

Lean Six Sigma

Data analytics

Workday

ServiceNow

AI w HR

English komunikacja

Tools

Workday

ServiceNow

Job description

Stanowisko To Podlega

Global Continuous Improvement Manager

W firmie ABB pomagamy przedsiębiorstwom działać sprawniej i czyściej – i każdy człowiek w naszej firmie się do tego przyczynia. Będziesz mieć możliwość przewodzenia, otrzymasz wsparcie w rozwoju i poczujesz dumę z wpływu, jaki wspólnie wywieramy. Dołącz do nas i pomóż zarządzać tym, co napędza świat.

Stanowisko To Podlega

Global Continuous Improvement Manager

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This role is part of the Global Quality and Continuous Improvement team. The Continuous Improvement Senior Consultant will support Global HR Operations Leadership Team and HR Operations Teams by managing projects, driving process improvements and leading various change initiatives. The role involves project leadership, stakeholder management, and fostering a culture of continuous improvement.

The work model for the role is: hybrid (8 office days per month).

You Will Be Mainly Accountable For

• Partnering with HR Operations leadership and teams as an enablement lead, facilitating the adoption of new tools, frameworks, and ways of working while building organizational Continuous Improvement (CI) capability and driving sustainable improvements in service delivery, data quality, and customer experience.
• Leading and managing end-to-end Continuous Improvement and HR Operations projects, including planning, execution, progress monitoring, risk mitigation, and successful delivery of defined outcomes.
• Identifying and quantifying process improvement opportunities within HR Operations to enhance operational efficiency and service performance.
• Analyzing operational and performance data and preparing reports and dashboards to generate actionable insights and strengthen accountability.
• Managing stakeholders at all levels, ensuring buy-in, alignment, and clear communication throughout the project lifecycle.
• Collaborating with HR Operations teams and Global, Regional, and Country leadership to implement process optimization initiatives and drive sustainable improvements.
• Applying structured root cause analysis and problem-solving frameworks to identify and address operational challenges.
• Mentoring and supporting team members in Continuous Improvement and Project Management practices to strengthen internal capabilities and ways of working.

Qualifications For The Role

• You have 8+ years of experience in HR Operations, HR Shared Services, or GBS/SSC environments, with previous HR Operations experience being a must-have.
• You have a proven track record in Project Management and Continuous Improvement, successfully leading and delivering improvement initiatives.
• You are qualified in Lean Six Sigma at Green Belt or Black Belt level, with demonstrated experience leading Lean Six Sigma projects.
• You are highly skilled in applying structured frameworks for root cause analysis, problem-solving, and performance management, including KPI design and governance.
• You possess strong data analytics and data literacy skills, with experience preparing reports, visualisations, and KPI frameworks, identifying trends and patterns, formulating hypotheses, and translating data into actionable recommendations.
• You are highly adept in Workday and/or ServiceNow, with hands-on experience using these platforms in an operational environment.
• You have experience leading or contributing to AI and automation implementation projects within HR Services.
• You are at ease communicating fluently in English, with excellent written and verbal communication skills and confidence in engaging diverse and senior stakeholders.
• You are structured, detail-oriented, and deadline-driven, with the ability to manage multiple projects and priorities simultaneously.

Your Benefits

• Enjoy a stable employment in a company with a long history in innovation and technology.
• Collaborate with experienced experts in an international environment.
• Seize individual development and training opportunities, from job specific to soft skills.
• Private medical care (including offers for family members) and life insurance.
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

Aby zbudować czystszą, mądrzejszą przyszłość, potrzebne są różne umysły: ciekawe, odważne i kreatywne. Dlatego witamy ludzi z każdego środowiska i o różnych doświadczeniach.