Commercial Lines Account Manager

Lowe-Tillson Insurance & Associates, Inc; Polska; Hybrid; PLN 60,000 - 120,000; Full time

Benefits offered by this job

Health

Vision

Health Savings Account

Paid Time Off

Paid Sick Time

Paid Holidays

Paid Vacations

401(k)

Monthly Company Contribution

Great Team Culture

Job summary

Lowe-Tillson Insurance & Associates, Inc is seeking a full-time Commercial Lines Account Manager to deliver outstanding service and act as a trusted advisor to clients. The role emphasizes client-focused service, proficiency with insurance portals, and strong technology skills to manage a growing book of business.

The successful candidate will handle renewals, assist with quotes, and support claims communications, contributing to our reputation for exceptional client service and team

Qualifications

• High School Diploma (or equivalent) required.
• Property & Casualty license (MD) required.
• Minimum of 2 years of Commercial Lines Account Manager experience with an independent insurance agency.
• Willingness to attend in-office training during first week of employment.

Responsibilities

• Manage a $500,000-$750,000 book of business by reviewing client policies, tracking renewal cycles, and identifying coverage needs to provide proactive service.
• Review renewals, evaluate coverage adequacy, and recommend policy adjustments to ensure optimal protection.
• Quote new business by gathering client information, obtaining carrier quotes, and presenting competitive coverage options.
• Support clients with claims reporting, follow-ups and carrier communication.
• Process endorsements by handling policy changes, submitting requests, and confirming updates with clients.
• Build strong client relationships by delivering exceptional, responsive service via phone and email.

Skills

Customer service

Self-motivation

Teamwork

Education

High School Diploma

Bachelor's Degree

Some College

No Degree

Tools

AMS360

Adobe

DocuSign

MS Outlook

MS Teams

MS Word

Zoom

MS Excel

Job description

What You'll Love About Working Here

Celebrating over 50 years of business, Lowe-Tillson Insurance & Associates, Inc is a small, family-owned, independent agency that cares for our employees and understands the importance of work life balance. The average tenure for our employees is greater than 10 years. We are proud of our wonderful company culture and the way we work together as a team in all aspects of our business.

What We Are Seeking

We are seeking a full-time Commercial Lines Account Manager who has great customer service skills, a positive attitude, thinks outside the box, and strives to become a trusted source for our clients. Customer Service is very important to our agency as we have built a strong reputation in our area. For this newly created role, the ideal candidate will be self-motivated, have Commercial Lines insurance experience, possess strong technology skills, understand companies' portal systems and have management system skills.

Job Responsibilities

• Manage a $500,000-$750,000 book of business by reviewing client policies, tracking renewal cycles, and identifying coverage needs to provide proactive service.
• Review renewals, evaluate coverage adequacy, and recommend policy adjustments to ensure optimal protection.
• Quote new business by gathering client information, obtaining carrier quotes, and presenting competitive coverage options.
• Support clients with claims reporting, follow-ups and carrier communication.
• Process endorsements by handling policy changes, submitting requests, and confirming updates with clients.
• Build strong client relationships by delivering exceptional, responsive service via phone and email.

Minimum Requirements

• High School Diploma (or Equivalent)
• License: Property & Casualty (MD)
• Minimum of 2 years of Account Manager experience in Commercial Lines with an independent insurance agency
• Willingness to attend in-office training for the first week of employment

Preferred Skills

• Bachelor's Degree; Some College; No Degree
• Management System: AMS360 - willing to train
• Computer Skills: Adobe, DocuSign, MS Outlook, MS Teams, MS Word, Zoom, MS Excel

Benefits

• Health
• Vision
• Health Savings Account
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Holidays
• Paid Vacations
• 401(k)
• Monthly Company Contribution (for additional coverage)
• Great Team Culture