Collections Junior Specialist with French (LOA Replacement)

Accenture Poland; Województwo mazowieckie; Hybride; PLN 67 000 - 100 000; Plein temps

Avantages offerts par ce poste

Permanent contract

Training and development support

Employee Assistance Program

Private medical care

Life insurance

Hybrid work model

Résumé du poste

Accenture Poland is seeking a finance operations professional to join the Accounts Receivable / cash collection team in Warsaw. The role involves calling and emailing customers to collect payments, assessing credit risks, and following up on collections.

You will work in a 50/50 hybrid model, require English and French at B2 level, and bring 1–3 years of experience. The company offers permanent contract, development support, and comprehensive benefits.

Qualifications

• Availability to work in a 50/50 hybrid mode in Warsaw office.
• Fluent English and French (minimum B2 level).
• Diligence, proactiveness, and attention to details.
• Motivation and eagerness to pick up challenges.
• Great communication skills.
• Experience in collections / accounts receivable team will be an asset.

Responsabilités

• Proactively perform timely cash collection (via phone and emails) and learn company policies.
• Investigate and review credit risks, evaluate customers and suppliers' credit history, and follow up on collection letters.
• Handle day-to-day activities and refer delicate matters to the supervisor.
• Lead negotiations with critical customers and manage escalations.

Connaissances

English (B2)

French (B2)

Communication skills

Proactive attitude

Attention to detail

Formation

Bachelor's Degree

Description du poste

RECRUITMENT PROCESS IN CONNECTION WITH LONG LEAVE OF ABSENCE*

RECRUITMENT PROCESS IN CONNECTION WITH LONG LEAVE OF ABSENCE*

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

At Accenture Operations we provide business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

Visit us at www.accenture.com.

THE WORK

• Proactively perform timely cash collection (via phone and emails) and demonstrate continuous learning of company policies.
• Ensure constant progress in financial operations by investigating and reviewing credit risks, evaluating customers and suppliers credit history, preparing and performing follow-ups of letters of collection
• Embrace opportunities while handling day-to-day activities and refer the most delicate matters to the superior
• Become a proactive learner and achiever by managing escalations and leading negotiations with critical customers

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED

• Availability to work in a 50/50 hybrid mode in Warsaw office
• Fluent English and French (minimum B2 level)
• Diligence, proactiveness, and attention to details
• Motivation and eagerness to pick up challenges
• Great communication skills
• Experience in collections / accounts receivable team will be an asset

WHAT WE OFFER

• Permanent employment contract.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the Worksmile platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Skill Required Order to Cash Collections Management P3.

Qualification Bachelor s Degree.

YOE 1 to 3 years.

Lang English B2 , French B2.

What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions.

Optimizing working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes This team over looks the entire processes that starts from customers inquiry sales order to delivery and invoicing The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers The role requires a good understanding of cash applications the process of applying unapplied cash reconciliation of suspense account in cash application and process them from payment receipt to finalization

The development,storage,and preservation of collections and cultural heritage.

The primary goal is to meet the needs of the individual collector or collecting institution s mission statement,while ensuring the long term safety and sustainability of the cultural objects within the collector s care.

This, which consists primarily of the administrative responsibilities associated with collection development, is closely related to collections care, the ph