Collection Intern

PL10 Electrolux Poland Spolka z o.o.; Poland; Hybrid; PLN 31,000 - 34,000; Part time

Benefits offered by this job

Hands-on OTC experience

Buddy support

Training program

Work-life balance culture

International exposure

Language development

Job summary

Electrolux Group invites applications for a Finance Internship in Kraków. The 3-month program is part-time (20 hours per week) with a salary of 30 PLN gross per hour.

You will support OTC activities, collaborate with Collection Specialists, and gain exposure to international processes within a Global Shared Service Center. Based in Kraków, you will work in a hybrid model with substantial office presence, receiving hands-on training, a dedicated buddy, and development opportunities in finance and

Qualifications

• University degree in progress or recently completed in Finance, Accounting, Economics, Business Administration, or related field
• Very good command of English
• Knowledge of French will be considered a strong asset
• MS Office skills, especially Excel
• Strong analytical and problem-solving skills
• Attention to detail and commitment to accuracy
• Proactive attitude and willingness to learn
• Strong interpersonal and communication skills
• Ability to work effectively in a team environment
• Availability to work 20 hours per week

Responsibilities

• Support Collection Specialists with day-to-day operational tasks
• Work with customer portals and upload required documents to client systems
• Update and maintain customer data in internal systems
• Attach proof of delivery and other supporting documentation
• Monitor customer accounts and assist with overdue account follow-up
• Contact customers regarding outstanding invoices and support the collection process
• Assist with payment investigation, account maintenance, and transaction clearing activities
• Participate in resolving payment discrepancies and unidentified payments
• Maintain accurate customer records and collection notes
• Support reporting and other administrative activities within the team
• Gradually take on more independent and complex responsibilities as your knowledge and confidence grow

Skills

Very good command of English

French asset

Excel

Analytical skills

Attention to detail

Proactive attitude

Interpersonal skills

Team player

20h per week availability

Education

Finance/Accounting/Economics degree

Tools

MS Office

Job description

Finance Internship / Global Electrolux Talent (GET) Job Description Electrolux Group

At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home!

About the role

Ready to take your first step into the world of Finance & Accounting? Our 3-month Internship Program gives you the opportunity to gain practical experience within a global organization. You will learn from experienced professionals, work with international systems, and develop skills that are highly valued in today's job market. As a Collection Intern, you work alongside experienced Collection Specialists and gain hands‑on exposure to Order‑to‑Cash (OTC) processes, customer account management, and collection activities in an international business environment. Our internship is 3 months long, part‑time (20 hours per week), and offers a salary of 30 PLN gross per hour.

What you will do

• Support Collection Specialists with day-to-day operational tasks
• Work with customer portals and upload required documents to client systems
• Update and maintain customer data in internal systems
• Attach proof of delivery and other supporting documentation
• Monitor customer accounts and assist with overdue account follow-up
• Contact customers regarding outstanding invoices and support the collection process
• Assist with payment investigation, account maintenance, and transaction clearing activities
• Participate in resolving payment discrepancies and unidentified payments
• Maintain accurate customer records and collection notes
• Support reporting and other administrative activities within the team
• Gradually take on more independent and complex responsibilities as your knowledge and confidence grow

Qualifications & Requirements

• University degree in progress or recently completed, preferably in Finance, Accounting, Economics, Business Administration, or a related field
• Very good command of English
• Knowledge of French will be considered a strong asset
• Good MS Office skills, especially Excel
• Strong analytical and problem‑solving skills
• Attention to detail and commitment to accuracy
• Proactive attitude and willingness to learn
• Strong interpersonal and communication skills
• Ability to work effectively in a team environment
• Availability to work 20 hours per week

Who you are

• Analytical – you enjoy understanding the root causes behind issues
• Detail‑oriented – you believe that small details make a big difference
• Proactive – you look beyond assigned tasks and think ahead
• Communicative – you build positive relationships and enjoy working with others
• Curious and eager to learn – you are motivated to develop your professional skills in an international environment

Where you will be

You will be based in our modern office in Kraków, working in a hybrid model with approximately 80% office presence. Our Global Shared Service Center provides services for Electrolux Group companies worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE, and Product Documentation. We employ nearly 1,000 talented people and foster a culture built on diversity, inclusion, and continuous development.

What we offer

• Hands‑on experience in an international Order‑to‑Cash environment
• Opportunity to learn from experienced Collection Specialists and Team Leaders
• Training that will boost your professional competencies
• Dedicated buddy who will support you throughout the program
• Friendly atmosphere and a culture that values work‑life balance
• Exposure to international markets and business processes
• Opportunities to develop both business and language skills
• Challenging and meaningful tasks that help build your career

For more information about Electrolux Group, visit: www.electroluxgroup.com. Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. For more information go to www.electroluxgroup.com.