Client Lifecycle Management Specjalist

mthree; Kraków; On-site; PLN 134,000 - 223,000; Full time

Job summary

mthree is seeking a Senior CLM Specialist in Kraków to lead high-quality KYC and CDD analysis for corporate banking clients. You will act as a subject matter expert on Risk-Based Approaches, guide junior specialists, and coordinate with internal and external stakeholders.

Occasional backup Team Lead duties may be required. The role emphasizes strict regulatory compliance with AML/CTF, FATCA, CRS and strong onboarding experience, including liaison with RMs and clients to gather necessary

Qualifications

• Minimum 18 months of CLM, KYC or CDD experience in corporate or investment banking.
• Deep knowledge of AML/CTF, Sanctions, PEP screening, FATCA, CRS and global regulatory standards.
• Ability to analyze and interpret complex legal/corporate documentation to verify ownership and activities.
• Experience reviewing complex entity types (Funds, SPVs, Trusts, NBFIs, Banks, etc.).

Responsibilities

• End-to-End Onboarding & Account Opening: Manage corporate client onboarding, verify legal documentation, set up account requirements, and handle post-CDD product activations using digital and non-digital channels.
• KYC & CDD: Conduct thorough KYC analysis on complex corporate structures to determine the nature of business, UBO, and connected parties.
• Risk Assessment & Screening: Execute and assess screening alerts (NNS, PEP, Sanctions), review risk ratings, and elevate concerns.
• Regulatory Compliance: Ensure adherence to AML, CTF, FATCA, CRS standards.
• Stakeholder Management & Outreach: Serve as a central contact for RMs, Compliance, QC, and corporate clients; gather documentation via calls/digital outreach.
• Mentorship & Team Support: Guide junior specialists, assist Process Advisory Leads, and back up Team Lead as needed.
• Continuous Improvement: Pitch at least 2 process improvements per quarter, support UAT and digital process enhancements.

Skills

KYC

CDD

AML/CTF

Stakeholder mgmt

Documentation analysis

English fluency

Job description

About the Role

Our client, a leading global investment bank, is expanding its KYC/AML operations team in Kraków and is looking for a Senior CLM Specialist to join them. You'll play a hands-on role in protecting the business from financial crime, working directly with corporate clients to keep their records accurate, compliant, and audit-ready, while acting as a go-to resource for newer team members navigating complex cases.

As a Senior CLM Specialist, you will drive high-quality KYC and Customer Due Diligence (CDD) analysis for corporate banking customers. You will serve as a subject matter expert on Risk-Based Approaches (RBA), guide junior specialists, act as a primary point of contact for corporate clients and internal stakeholders, and occasionally step in as a backup Team Lead.

Key Responsibilities

• End-to-End Onboarding & Account Opening: Manage corporate client onboarding, verify legal documentation, set up account requirements, and handle post-CDD product activations using digital and non-digital channels.
• KYC & Customer Due Diligence (CDD): Conduct thorough KYC analysis on complex corporate structures (e.g., Trusts, Funds, NBFIs, SPVs, Sole Traders) to determine the nature of business, ultimate beneficial ownership (UBO), and connected parties.
• Risk Assessment & Screening: Execute and assess screening alerts (NNS, PEP, Sanctions), review initial/final customer risk ratings, and elevate risk concerns where necessary.
• Regulatory Compliance: Ensure strict adherence to global and local standards regarding Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), FATCA, and Common Reporting Standard (CRS).
• Stakeholder Management & Outreach: Act as a central point of contact for Relationship Managers (RMs), Compliance, Quality Control, and external corporate clients. Conduct direct telephonic/digital outreach to gather documentation.
• Mentorship & Team Support: Provide operational guidance to junior specialists, assist Process Advisory Leads, and serve as a backup Team Lead as required.
• Continuous Improvement: Identify and pitch at least 2 process improvement opportunities per quarter, supporting User Acceptance Testing (UAT) and digital process enhancements.

Requirements & Qualifications

• Experience: Minimum 18 months of relevant experience in CLM, KYC, or CDD within corporate or investment banking.
• Technical Knowledge: Deep understanding of AML/CTF, Sanctions, PEP screening, FATCA, CRS, and global regulatory standards.
• Documentation Skills: Proven ability to analyze and interpret complex legal/corporate documentation to verify ownership and business activities.
• Entity Expertise: Experience reviewing complex entity types (Funds, SPVs, Trusts, NBFIs, Banks, etc.).
• Languages: Fluent spoken and written English.
• Soft Skills: Exceptional critical thinking, structured decision-making, attention to detail, and strong stakeholder management skills.