KYC Operations Intermediate Analyst

Citi; Warszawa; Hybrid; PLN 112,000 - 177,000; Full time

Benefits offered by this job

Private Medical Care

Life Insurance

Pension Plan

Parental Leave

Employee Assistance Program

Job summary

Citi Solutions Center Poland is seeking an intermediate-level KYC Operations Analyst to support AML monitoring, governance, oversight, and regulatory reporting. You will assist Front Office with KYC duties and manage Citi's KYC program in a collaborative, business-casual, hybrid environment.

Role requires 3–6 years in KYC, strong AML/KYC knowledge, and excellent communication to coordinate with compliance teams and stakeholders across the organization.

Qualifications

• 3–6 years of proven experience in KYC within financial services.
• Direct experience with AML and KYC regulations and processes.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication.

Responsibilities

• Collaborate with stakeholders to elicit, document, and translate complex compliance and business requirements into actionable KYC specifications.
• Advise Front Office on KYC matters and enforce operational standards and best practices.
• Synthesize and prioritize business needs from various stakeholders for timely delivery.
• Actively manage risk and ensure AML/KYC regulatory compliance across activities.

Skills

Analytical skills

Communication

Risk management

KYC/AML knowledge

Job description

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist Front Office with their KYC duties and manage a dedicated KYC (Know Your Client) program at Citi.

What you’ll do:

• Requirements Elicitation and Definition: Collaborate with key stakeholders, including senior decision-makers, system owners, and end-users, to elicit, document, and translate complex compliance and business requirements into clear, actionable specifications for KYC processes
• Stakeholder Collaboration and Advisory: Serve as a subject matter expert, offering strategic advice to Front Office teams on KYC related matters. You will help define and enforce operational standards and best practices, ensuring procedures are understood and followed.
• Information Synthesis and Prioritization: Synthesize and prioritize business needs from various stakeholders, validating information to ensure they are completed in timely manner.
• Risk Management and Compliance: Actively manage and mitigate risk in all business decisions. This includes ensuring the firm’s reputation is protected, safeguarding Citigroup's assets and clients, and strictly adhering to all applicable Anti-Money Laundering (AML) and KYC laws, rules, and regulations. You will be responsible for applying sound ethical judgment, escalating control issues with full transparency, and ensuring compliance with internal policies.

What we need from you:

• Experience: 3-6 years of proven experience in KYC role, preferably within the financial services industry.
• Domain Knowledge: Direct experience with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations and processes is required.
• Analytical Skills: Exceptional analytical and problem-solving skills, with a proven ability to manage and interpret complex information.
• Communication: Excellent communication skills, with the ability to convey complex information clearly and concisely in both written and verbal formats.

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Primary Location Full Time Salary Range:

zł111,990.00 - zł177,010.00

Most Relevant Skills:

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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