Client Billing Analyst

Aon plc; Kraków; Hybrid; PLN 90,000 - 120,000; Full time

Job summary

Aon plc in Kraków is hiring a Client Billing Analyst to support UK Health finance with a hybrid work pattern, combining remote tasks and office collaboration. You will engage with stakeholders across Cracow, the UK, and other EU teams to ensure accurate financial processes and timely reporting.

The role emphasises strong Excel skills, data analysis, and clear client-focused communication as you help update forecasts and respond to account owners, while supporting process automation improvements.

Qualifications

• English - C1, both verbal and written.
• Strong Excel skills.
• Ability to analyze data and check its accuracy.
• Good communication skills with client focus.
• Able to prioritize tasks according to volumes.
• Flexibility and openness to new challenges and tasks.
• Willingness to improve and automate work.

Responsibilities

• Monitor the Shared mailbox, pick up emails, respond to and allocate emails between Team members.
• Update the financial forecast based on information received.
• Provide the necessary information to the Client account owners.
• Be the point of contact for Cracow-based colleagues, Debt and Finance Team and UK Finance Specialists.
• Manage revenue with other team-members to ensure that the monthly, quarterly and annual targets are met.

Skills

English C1

Excel

Data analysis

Client focus communication

Task prioritization

Flexibility

Automation mindset

Tools

Excel

Job description

Client Billing Analyst

Love numbers and people? Want to build your technical accounting skills in a fast-growing part of Aon's business?

Join our UK Health finance support team in Krakow in this hybrid role, with the flexibility to work both virtually and from our Krakow office!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Every day will be different as you work with a broad range of stakeholders across to support UK Health business in financial processes. Key responsibilities include:

• Monitoring the Shared mailbox, picking up email, responding to and allocating emails between Team members

• Updating the financial forecast basing on information received.

• Providing with the necessary information to the Client account owners.

• Being the point of contact for Cracow-based colleagues, Debt and Finance Team and UK Finance Specialists.
• Managing revenue with other team-members to ensure that the monthly, quarterly and annual targets are me

How this opportunity is different

As this role is part of a dynamically growing branches of Aon's business, you'll have the opportunity to gain knowledge from various areas connected with technical accounting and billing. Variety of stakeholders mostly based i n EMEA countries will help you to build good connections and relationships to learn from in the future.

Skills and experience that will lead to success

• English - C1 both verbal and written
• Strong Excel skills
• Ability to analyze data and check its accuracy
• Good communication skills with client focus
• Able to prioritize tasks according to volumes
• Flexibility and openness to new challenges and tasks
• Willingness to improve and automate work

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