Claims Enforcement Specialist

Aion Bank; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Flexible contract

Individual Development Budget

Hybrid work location

Private medical care with dental

Psychological consultations

Multisport card

Apple MacBook equipment

Healthy snacks in Warsaw office

Job summary

Aion Bank in Warsaw is seeking a Junior Claims Enforcement Specialist to join a dynamic team. The role focuses on handling documentation and overseeing cases from start to finish, with a temporary contract.

Recent graduates or current students are welcome to apply, with English B2 and Polish C1 proficiency. Responsibilities include processing enforcement orders, updating account statuses, and maintaining communications with authorities.

Qualifications

• At least 1 year of office work involving handling and registering documents.
• Experience collaborating with other departments and creating training materials.
• Strong focus on results, accuracy, and alignment with company interests.

Responsibilities

• Seizures handling: process debt enforcement orders from authorities on customers’ accounts.
• Update account blockades and balances based on received documents.
• Communicate with official institutions for explanations or information requests.
• Handle bankruptcies and insolvencies: registration and enforcement.
• Create documentation: prepare responses, reports and analyses; help co-create procedures and materials.
• Support ad hoc tasks and non-standard assignments.

Skills

English B2

Polish C1

Teamwork

Independence

Documentation handling

Job description

What we do?

UniCredit in Poland belongs to one of the largest financial groups in Europe, serving over 15 million Clients, including one million businesses. We are building a new banking model that combines the speed and appeal of a fintech with the strength and stability of a universal bank. We draw on 150 years of experience and the unique expertise of our teams, acting as the Group’s pan-European innovation hub.

We are creating ultra-fast and transparent banking with an “all-in-one” application and new opportunities for all Clients - individual, business, and corporate. We provide full omnichannel service thanks to a network of flagship branches in key Polish cities and our Support Center.

Our greatest value is our People - a Team of creative experts who thrive in a dynamic and innovative environment. We focus on collaboration, engagement, and achieving ambitious goals.

Junior Claims Enforcement Specialist to join us at this pivotal moment, share our vision, and help shape the future of European banking.

What you will be doing?

This role is for you if you have experience in handling documentation and overseeing cases from start to finish. We are looking for someone to fill a junior role – previous experience in a similar role at other companies in the financial sector is not required. Individuals currently studying or who have completed their studies are welcome. We expect a basic understanding of how to manage and process documentation. This vacancy is for temporary employment only.

Key responsibilities:

• Seizures handling: processing debt enforcement orders from administrative and judicial authorities on customers’ accounts
• Debt enforcement: updating account blockades and balances on the basis of documents received.
• Contact with official institutions: to obtain explanations or provide information regarding enquiries addressed to the bank
• Handling bankruptcies and insolvencies: registration and enforcement
• Documentation creation: preparing responses, reports and analyses regarding tasks performed by the team, co-creating procedures and training materials
• Support for ad hoc tasks: non-standard tasks that will be assigned to our team
• Correspondence handling: registration, responding

Skills you should have

• Minimum 1 year of experience in office work involving the handling and registration of documents
• Experience in teamwork - participation in the creation of training materials, development of new procedures, consultation with other departments
• Focus on achieving results and focus on the company's interests
• Independence, accuracy, punctuality and efficient, self-organised work
• English B2, Polish C1

What we offer

You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies.

Unless limited by banking regulations we offer a flexible form of contract.

You will be provided an Individual Development Budget, dedicated to enhancing your professional skills.

If your role permits, we also offer flexible work location: home/office — according to your preference.

You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package.

We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support.

We co-sponsor your Multisport card and cover 50% of its cost.

You will work on computer equipment that delivers the best user experience — Apple MacBook.

Our office in Warsaw offers healthy snacks throughout the day.