City Operations Manager (all genders) in Szczecin

Dott; Szczecin; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading urban mobility company is seeking a City Operations Manager in Szczecin. You will oversee daily operations, manage local teams, and enhance performance of our mobility fleet. Ideal candidates possess a degree in Operations and experience in logistics or fleet management. Proficiency in English and Polish is required, along with strong leadership and analytical skills. Join us to drive sustainable urban mobility forward.

Benefits

One-time home office setup bonus

Annual learning & development budget

Flexible hours and remote working options

Public holiday swap option

Subsidies for private medical care

Qualifications

• Degree or relevant experience in Operations, or a related field.
• Background in operations/blue-collar management, ideally in fleet management, logistics, or urban mobility.
• Proven ability to lead cross-functional teams and collaborate with internal and external stakeholders.

Responsibilities

• Build and maintain relationships with local field vendors and service partners.
• Monitor, analyze, and respond to operational performance (KPIs) for both street operations and warehouse repairs.
• Plan and optimize logistics/field operations to ensure vehicles are well-positioned and maintained.

Skills

Analytical skills

Leadership skills

Interpersonal skills

Time management

Communication skills

Education

Degree or relevant experience in Operations

Tools

Excel

Google Sheets

Job description

Overview

City Operations Manager (all genders) in Szczecin

TIER-Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company moved forward under the name Dott and integrated all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. TIER-Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com.

As City Operations Manager, you’ll run the day-to-day field operations of our urban mobility business in Szczecin and Poznań. From managing our vehicle fleet, local teams and external logistics service partners to optimizing performance and availability, you'll be at the heart of keeping our shared vehicles on the streets and ready for riders. By driving efficiency, optimizing KPIs, and making data-driven decisions, the manager balances cost reduction with revenue growth, playing a key role in scaling the business sustainably.

Responsibilities

• Build and maintain strong relationships with local field vendors and service partners.
• Manage, train and develop your employees.
• Monitor, analyze, and respond to operational performance (KPIs) for both street operations and warehouse repairs.
• Plan and optimize logistics/field operations, ensuring vehicles are well-positioned and maintained.
• Ensure compliance with safety protocols, conduct regular audits, and implement continuous improvements to maintain a safe and efficient work environment.

Qualifications

Education & Experience:

• Degree or relevant experience in Operations, or a related field.
• Background in operations/blue-collar management, ideally in fleet management, logistics, or urban mobility.
• Proven ability to lead cross-functional teams and collaborate with internal and external stakeholders (like subcontractors or local field vendors and service partners).
• Strong analytical skills with proficiency in Excel/Google Sheets and the capacity to interpret data effectively.
• Ability to take ownership, make data-driven decisions, and work independently.
• Excellent leadership skills, with a focus on team development and performance management.
• Strong communication and interpersonal skills to effectively manage multiple stakeholders.
• Composed under pressure with excellent time management skills and the ability to navigate challenges successfully.
• Exposure to tech-driven field operations - for example in shared mobility, last-mile delivery, micromobility, or similar industries - is a plus.

Language & Location:

• Fluency in English and Polish is required.
• Based in Szczecin or the surrounding region.
• Valid driver's license.

Benefits

• One-time home office setup bonus at start
• Annual learning & development budget
• Rides program with opt-in/opt-out to ride e-scooters and e-bikes
• Partnership for mental health at work, including 1-on-1 video counselling and self-guided development
• Sabbatical program
• Flexible hours and one month remote working option
• Diversity and inclusivity initiatives and programs such as #allies-of-pride
• Public holiday swap option
• Voluntary day off for charity work
• Subsidies for private medical care, specialists, office glasses, and Multisport card

Benefits may vary depending on country and position.

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless of nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride!

If you are living with disabilities, chronic illness or neurodiversity, please inform us so we can ensure a smooth application process.

If we spark your interest and you want to change mobility for good with us, apply now and tell us why you’re the one for the job. We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

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