Capacity & Performance Lead

Planet; Warszawa; Hybrid; PLN 210,000 - 320,000; Full time

Job summary

Planet is seeking a Capacity & Performance Lead to own capacity and performance management for Planet’s payments platform. You will forecast demand, govern resource headroom, and ensure platform performance meets SLO targets as transaction volumes grow.

You will build capacity models, define baselines, and collaborate with engineering to implement scaling strategies while balancing cost and performance. Join a hybrid team in Warsaw to drive reliable payments services.

Qualifications

• 5+ years in capacity management or performance engineering in high‑volume environments.
• Experience modelling demand and translating growth into infrastructure capacity.
• Strong understanding of cloud scaling patterns (AWS/Azure/GCP) and traditional on‑prem capacity.

Responsibilities

• Own the capacity and performance management practice end‑to‑end: demand forecasting, threshold governance, and remediation plan.
• Build capacity models for critical payment services and translate business growth into infrastructure requirements.
• Define and govern performance baselines and thresholds; trigger proactive right‑sizing before customers notice impact.
• Partner with engineering and cloud platform teams on scaling strategies, auto‑scaling policies and cost‑performance trade‑offs.
• Run capacity reviews as part of the monthly service governance cycle; report headroom and risk to leadership.
• Feed capacity insights into change risk assessment and service transition readiness.

Skills

Capacity management

Performance engineering

Infrastructure planning

Cloud scaling patterns

Monitoring/APM data analysis

Tools

Datadog

Grafana

CloudWatch

Job description

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview

We are looking for a Capacity & Performance Lead to own capacity and performance management for Planet’s payments platform. You will forecast demand, govern resource headroom, and ensure platform performance meets SLO targets as transaction volumes grow.

What You

• Will Do
  Own the capacity and performance management practice end-to-end: demand forecasting, threshold governance, and remediation p
• lanning.Build capacity models for critical payment services; translate business growth forecasts into infrastructure and platform requi
• rements.Define and govern performance baselines and thresholds; trigger proactive right-sizing before customers feel t
• he pain.Partner with engineering and cloud platform teams on scaling strategies, auto-scaling policies and cost-performance tra
• de-offs.Run capacity reviews as part of the monthly service governance cycle; report headroom and risk to lea
• dership.Feed capacity insights into change risk assessment and service transition readiness

Who You Are

• o You Are
• 5+ years in capacity management, performance engineering or infrastructure planning in high-volume transactional env
• ironments.Experience modelling demand and translating business growth into infrastructure capacity req
• uirements.Strong understanding of cloud scaling patterns (AWS/Azure/GCP) alongside traditional on-prem capacity
• planning.Comfortable with monitoring and APM data (Datadog, Grafana, CloudWatch or similar) for performance
• analysis.ITIL certified preferred; payments or fintech experience a st

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.