Business system analyst in insurance

bolttech; Warszawa; Híbrido; PLN 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Гибридная работа

Гибкий график

Дополнительный отпуск

Доступ к онлайн-образованию

Менторство и развитие

Descripción de la vacante

bolttech ищет бизнес-аналитика/системного аналитика для поддержки международных проектов в области страхования и телекоммуникаций. Вы будете собирать и уточнять требования, формировать спецификации, участвовать в жизненном цикле продукта и анализе инцидентов.

Требуется опыт в IT-проектах, знание SDLC, умение работать в гибкой среде и владение английским на уровне не ниже B2. Гибридный формат работы, автоподдержка обучения и развитие в продуктовой среде.

Formación

• Сильные аналитические и проблемно-решающие способности.
• Умение работать с неполными и изменяющимися требованиями.
• Отличные коммуникационные навыки и взаимодействие со стейкхолдерами.
• Умение ясно объяснять сложные системные концепции.
• Ответственный подход к качеству анализа и документации.
• Опыт бизнес-анализа и системного анализа в IT-проектах.
• Опыт в продуктах, страховании, фин. услугах или интеграциях.
• Знание SDLC; опыт Agile/Scrum.
• Английский не ниже B2; C1/C2 приветствуется.

Responsabilidades

• Сбор, анализ и документирование бизнес и системных требований.
• Перевод бизнес-потребностей в функциональные спецификации и критерии приемки.
• Проектирование и поддержка рабочих процессов и правил внутри систем.
• Оценка влияния изменений на бизнес-процессы и интеграции.
• Подготовка документации по системам, API и обмену данными.
• Сотрудничество с Product Owners, разработчиками, QA и операциями.
• Поддержка бэклог-ремформа, спринтов и анализа в ходе реализации.
• Проверка соответствия решений требованиям и участие в UAT/инцидент-аналитике.

Conocimientos

Аналитическое мышление

Коммуникационные навыки

Работа с требованиями

Объяснение сложных концепций

Самоорганизация

Herramientas

Jira

Confluence

Descripción del empleo

Описание

bolttech is a fast-growing global insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value. Launched in 2020 in Singapore, bolttech’s 1,600+ team serve customers in 35+ markets across Asia, Europe, North America, and Africa.

Задачи

• Gathering, analyzing, and documenting business and system requirements for new initiatives, enhancements, and change requests.
• Translating business needs into functional specifications, acceptance criteria, process documentation, and development requirements.
• Designing, configuring, and maintaining workflows, business rules, products, and processes within systems supporting protection and insurance services.
• Assessing the impact of proposed changes on business processes, integrations, data flows, environments, and existing production solutions.
• Preparing and maintaining system, process, and integration documentation, including API specifications, data mappings, and information exchange scenarios.
• Collaborating with Product Owners, business stakeholders, developers, testers, operations teams, and external partners throughout the project lifecycle.
• Supporting backlog refinement, sprint planning, requirements clarification, estimations, and ongoing analysis activities during delivery.
• Verifying that delivered solutions meet business requirements and supporting UAT, defect investigation, and production incident analysis.
• Identifying project risks, dependencies, and constraints while recommending process and system improvements.
• Supporting the successful implementation of solutions across multiple international projects.

Требования

• Strong analytical and problem-solving capabilities.
• Ability to work effectively with incomplete, evolving, or ambiguous requirements.
• Excellent communication skills and the ability to engage both technical and non-technical stakeholders.
• Ability to explain complex system concepts in a clear and practical manner.
• High level of ownership and accountability for the quality and consistency of analysis and documentation.
• Strong collaboration skills with business, development, QA, operations, and external partner teams.
• Proactive approach to identifying issues, opportunities, and improvements.
• Effective organizational and prioritization skills.
• Self-motivation and ability to work independently while contributing to team success.
• Willingness to support knowledge sharing and mentor less experienced colleagues.
• Experience in business analysis and system analysis within IT projects.
• Experience working in product, insurance, financial services, or integration-focused environments.
• Solid understanding of IT systems architecture, system design principles, and system operations.
• Practical knowledge of the Software Development Life Cycle (SDLC).
• Experience working in Agile and Scrum delivery environments.
• Ability to create functional specifications, acceptance criteria, workflow definitions, process documentation, and system documentation.
• Understanding of system integrations, APIs, data mappings, message flows, and basic technical troubleshooting.
• Experience with Jira, Confluence, or similar requirements and documentation management tools.
• Ability to collaborate effectively with developers, QA engineers, Product Owners, operations teams, and business stakeholders.
• English proficiency at minimum B2 level; C1/C2 preferred.
• High attention to detail and strong quality focus.
• Ability to manage multiple priorities and projects simultaneously.

Условия

• Participation in international projects for insurance and telecommunications clients.
• Opportunity to work with modern AI tools such as Claude, Copilot, and Kiro.
• High level of autonomy and meaningful influence on solution design and business processes.
• Supportive, collaborative working environment.
• Flexible working hours.
• Hybrid work model.
• Additional paid leave entitlement.
• Shortened working hours on Fridays.
• Access to e-learning platforms, mentoring, internal and external training.
• Ongoing support from technology leaders and knowledge-sharing initiatives.
• Product-oriented environment.
• Multiple projects handled concurrently.
• Direct impact on product development.
• Scrum framework.