Business IT Consultant – Financial Services / Insurance Team

4900 Accenture Sp. z o.o. Company; Warszawa; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work (2/3 days from office)

Private medical care

Life insurance

Training and development

Multisport card

Employee referral program

Job summary

Accenture Poland is seeking a Senior Business Analyst to conduct business analysis and design activities, define requirements, and map processes for transformation initiatives. You will support target operating models and IT/business process design, aligned with client objectives.

You will collaborate with diverse stakeholders, leverage SDLC methodologies, and contribute to business cases while working in a hybrid model based in Warsaw.

Qualifications

• Minimum 3 years of professional experience in Business Analysis, Business Design, or transformation roles.
• Basic understanding of the Polish insurance market and market trends.
• Good understanding of the Software Development Life Cycle (SDLC) and related activities.
• Strong ability to translate business challenges into practical solutions.
• Ability to work with Agile, Waterfall and hybrid delivery methodologies.
• Strong analytical and structured problem-solving skills.
• Excellent communication and stakeholder management across teams.
• Proficiency with MS Office (Excel, PowerPoint) and collaboration tools.

Responsibilities

• Perform requirements definition, business process analysis, mapping and gap analysis.
• Design new and improved business/IT processes aligned with client objectives.
• Support SDLC and transformation initiatives across insurance value chain.
• Facilitate workshops and stakeholder discussions to gather requirements.
• Collaborate with multiple teams to ensure alignment and delivery.

Skills

Business Analysis

Business Design

Transformation

SDLC

Agile/Hybrid/Waterfall

Stakeholder Management

Analytical Thinking

Microsoft Excel

PowerPoint

Polish & English (C1)

Education

Master’s Degree in a relevant field

Tools

JIRA

Confluence

Job description

WHO WE ARE

Accenture is a leading global professional services company, helping the world’s leading businesses, governments and organizations build their digital core, optimize operations and accelerate sustainable growth. With deep industry expertise and advanced technology capabilities, we deliver end-to-end value across Strategy & Consulting, Technology and Operations. As a member of the Accenture Insurance Poland practice, you will work with leading insurance and financial services organizations in Poland and Europe, supporting them in transforming their business models, processes and technology landscape. Our work spans from strategy advisory and management consulting to technology-enabled transformations, including AI and Generative AI implementation. Our portfolio covers projects across the insurance value chain, including bancassurance and distribution model transformation, new product launches, Target Operating Model (TOM) design, process optimization, claims and operations transformation, core insurance system implementations, and AI/GenAI adoption programs. You will work at the intersection of business and technology, helping clients design and implement solutions that address business challenges and support successful transformation.

THE WORK

Conduct business analysis and business design activities, including requirements definition, business process analysis, process mapping and functional gap analysis. Analyze current business / operational / IT processes to identify opportunities for improvement, optimization and transformation. Design new and improved business / IT processes tailored to client requirements and business objectives. Develop solutions by leveraging established consulting methodologies, tools and assets. Support transformation initiatives across different areas of the insurance value chain, including distribution, products, claims, operations and core insurance systems. Facilitate workshops and stakeholder discussions to gather requirements, explore solution options, align stakeholders and support decision-making. Collaborate with stakeholders across multiple teams to ensure alignment and successful execution of transformation initiatives. Support the design of target operating models, IT/business models and future-state processes. Contribute to the development of business cases and recommendations, supporting clients in evaluating transformation options and making informed decisions. Support projects throughout the Software Development Life Cycle (SDLC), from analysis and solution design through implementation and testing. Maintain structured project communication and documentation throughout the project lifecycle.

WHAT’S IN IT FOR YOU?

Exposure to end-to-end consulting work, from analysis and business design through implementation. Opportunity to work on diverse transformation projects with leading insurance and financial services clients. Exposure to projects combining business transformation with modern technologies, AI and Generative AI. Opportunity to develop expertise across different areas of the insurance value chain. Experience working directly with business and technology stakeholders and contributing to key project decisions. Collaborative, international working environment and ongoing support from experienced consultants and mentors.

HERE’S WHAT YOU’LL NEED

• Minimum 3 years of professional experience in Business Analysis, Business Design, business transformation or other relevant project-related roles.
• At least basic understanding of the Polish insurance market, including relevant market trends, insurance products and business processes.
• Good understanding of the Software Development Life Cycle (SDLC) Experience in business process analysis, process design and improvement, system implementation activities
• Strong understanding of Business Design principles and ability to translate business challenges into practical solutions.
• Understanding of project management and delivery methodologies, including Agile, Waterfall and hybrid approaches.
• Strong analytical and structured problem-solving skills.
• Ability to work across different stakeholder groups and contribute effectively to project discussions and decision-making.
• Strong communication and interpersonal skills enabling effective cooperation with business and IT stakeholders.
• Ability to manage multiple priorities while maintaining strong attention to detail.
• Good command of Microsoft Office, particularly Excel and PowerPoint.
• Familiarity with commonly used project management and collaboration tools such as JIRA and Confluence.
• Professional working proficiency in Polish and English at C1 level or above.
• Master’s Degree in a relevant field of studies.
• Full-time availability, Monday to Friday.

BONUS POINTS IF YOU HAVE

• Previous experience in the insurance sector and/or consulting or implementation projects within financial services.
• Experience in consulting, transformation or implementation projects within the financial services industry, particularly insurance or banking.
• Hands‑on experience with insurance core systems or commonly used back‑office platforms.
• Experience working with senior business and IT stakeholders.
• Experience in Business Model Strategy and Target Operating Model design.
• Experience supporting technology-enabled transformation initiatives, including AI or Generative AI solutions.

WHAT WE OFFER

• Hybrid work (2/3 days from office) from Warsaw office or Client office.
• Exposure to end-to-end consulting work, from analysis and design to implementation, with a modern technology focus.
• Opportunity to work on diverse transformation projects with leading insurance and/or financial services Clients.
• Full-time employment contract (umowa o pracę).
• Structured, long-term career growth path and individual support of a People Lead.
• A wide training package including soft, technical and language training, access to e-learning platforms, Gallup test, GenAI training, and the possibility of co‑financing courses and certifications.
• Paid employee referral program.
• Private medical care and life insurance.
• Access to the MyBenefit platform, with the possibility of using a wide range of products and services, including the Multisport card.
• Accenture employees eligible for the Employee Share Purchase Plan automatically become eligible for quarterly dividends if they own company shares.

WHAT WE BELIEVE

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed into everything we do and for everyone we work with.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture