Business Analyst, Pricing Optimalization

Alcon; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

An international eye care leader is seeking an experienced Application Manager to oversee sales pricing and quoting technologies. This role demands strong Salesforce knowledge and the ability to lead cross-functional projects while ensuring system integrity. Located in Warsaw, Poland, the position offers a hybrid work model and an attractive benefits package.

Benefits

Private medical care

Group insurance

Lunch card

Transportation allowance

Pension plan

Multisport/cultural card

Qualifications

• 3+ years of experience managing enterprise applications.
• Experience with Salesforce and its administration.
• Proven ability to manage complex projects.

Responsibilities

• Own the end-to-end lifecycle of SPQ applications.
• Define and execute the application roadmap.
• Lead cross-functional projects for system upgrades.

Skills

Sales processes understanding

Data analytics

Cross-functional leadership

Agile project management

Education

Bachelor's degree in Information Systems or related field

Tools

Salesforce

Tableau

Zilliant Price IQ

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

We are looking for a dynamic and experienced Application Manager to lead the strategy, implementation, and support of sales, pricing, and quoting (SPQ) technologies. This role will be responsible for managing critical applications such as pricing engines, CPQ and CRM integrations and sales enablement tools that drive revenue growth and operational efficiency.

In this role, a typical day will include:

• Own the end-to-end lifecycle of SPQ applications including CPQ (Configure, Price, Quote), pricing tools, and sales platforms.
• Define and execute the application roadmap in alignment with business goals and IT strategy.
• Evaluate and recommend new tools and enhancements to improve sales productivity and pricing accuracy.
• Lead cross-functional projects for system upgrades, integrations, and new feature rollouts.
• Manage vendor relationships, contracts, and service level agreements (SLAs).
• Ensure change management processes are followed and user adoption is supported through training and documentation.
• Partner with Sales, Finance, Global Pricing, Product Management, and IT teams to gather requirements and deliver scalable solutions.
• Translate business needs into technical specifications and ensure timely delivery of enhancements.
• Oversee integration of SPQ systems with CRM (e.g., Salesforce), ERP, and other enterprise platforms.
• Monitor system performance, troubleshoot issues, and ensure high availability and data integrity.
• Ensure compliance with internal controls, data privacy regulations, and audit requirements.
• Maintain documentation, configuration standards, and best practices.

What You'll Bring to Alcon:

• Bachelor's degree in Information Systems, Business, Engineering, or related field.
• 3+ years of experience managing enterprise applications, preferably in sales or pricing domains.
• Strong knowledge of Salesforce (Salesforce Administrator Certification is a plus)
• Understanding of Sales Processes, especially Quoting and Pricing.
• Experience with data analytics and visualization tools such as Tableau.
• Proven ability to lead cross-functional teams and manage complex projects.
• Experience with Agile or hybrid project management methodologies.

Preferred Skills:

• Familiarity with pricing strategies, discounting models, and sales operations.
• Certifications in Salesforce, CPQ platforms, or ITIL are a plus.
• Strong analytical, communication, and stakeholder management skills.
• Hands-on experience with Zilliant Price IQ, Price Manager, or similar pricing tools.
• Excellent communication skills to liaise between technical teams and business stakeholders.
• Knowledge of data integration tools and APIs is a plus

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to work in best-in-class Organization among Medical Devices/Equipment sector.
• Truly international environment and daily interactions with colleagues from all over the world.
• Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other).
• Permanent employment contract, attractive base salary and annual bonus.
• Hybrid model of work (3/2, weekly)
• Brand new office in Marynarska 15, Warsaw, with a lot of facilities inside.

Alcon Careers – See your impact at alcon.com/careers