Bilingual Warehouse QC Lead (Polish/English)

Shein Group

Polska

Hybrid

PLN 65,000 - 85,000

Full time

14 days+
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Benefits offered by this job

Medical Insurance
Life Insurance
Corporate Discounts: 30% off @ SHEIN
Employee referral program
Daily lunch for 1 PLN

Job summary

SHEIN is seeking a Warehouse Quality Control Supervisor to lead the QC team, drive quality inspections of inbound goods, and ensure timely issue resolution. The role requires strong data analysis, root-cause investigation, and effective team leadership within a fast-paced e-commerce logistics environment.

You will coordinate with warehousing, operations and partners, develop training, and monitor KPIs to improve inspection quality and efficiency.

Qualifications

  • Fluency in Polish and English for local team collaboration.
  • Ability to analyze quality data and identify trends.
  • Strong problem-solving and root-cause analysis skills.
  • Quick learner, able to master processes and systems.
  • Detail-oriented with strong ethics and execution.
  • Good communication and coordination with team.
  • Experience in warehouse operations, preferably QC/returns/logistics/e-commerce.

Responsibilities

  • Oversee daily QC team management: scheduling, attendance, task assignment, on-site coordination.
  • Lead inbound goods quality inspection, review results, follow up on non-conformities and returns.
  • Handle sampling inspection, verification, and authenticity checks for special items.
  • Coordinate with warehousing and operations to resolve quality issues quickly.
  • Provide training and guidance to the QC team; improve inspection quality.
  • Monitor daily/weekly quality KPIs, identify deviations, implement corrective actions.
  • Conduct root-cause analysis for recurring issues and drive preventive actions.
  • Prepare regular quality reports covering KPIs, audits, risks, and improvements.

Skills

Polish
English
Data analysis
Root-cause analysis
Problem solving
Team management
Communication
Detail oriented

Job description

SHEIN is seeking a Warehouse Quality Control Supervisor to lead the QC team, drive quality inspections of inbound goods, and ensure timely issue resolution. The role requires strong data analysis, root-cause investigation, and effective team leadership within a fast-paced e-commerce logistics environment.

You will coordinate with warehousing, operations and partners, develop training, and monitor KPIs to improve inspection quality and efficiency.

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