Bilingual Pharma Support Specialist (FR/EN) - Remote Poland

SkillMatch Solutions; Remote; PLN 120,000 - 180,000; Full time

Job summary

A customer support company is seeking a Customer Support Specialist fluent in French and English to join their team in Szczecin, Poland. You will be the first point of contact for customers, providing support for pharmaceutical products. Successful applicants will possess a degree in Medicine or related fields, strong communication skills, and the ability to manage multiple tasks. This role offers a competitive salary, a comprehensive benefits package, and opportunities for professional development.

Benefits

Covered costs for tickets and Real Estate Agency fees

Private medical health care through Luxmed Group

MyBenefit cafeteria vouchers

Opportunities for professional development

Supportive and friendly working environment

Qualifications

• Fluent in French and English, both spoken and written.
• Strong communication and interpersonal skills required.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Act as the primary liaison for customers handling inquiries.
• Deliver accurate information via phone and email.
• Collaborate with internal teams to address customer concerns.

Skills

Fluency in French

Fluency in English

Strong communication skills

Interpersonal skills

Problem-solving skills

Ability to manage multiple tasks

Education

Bachelor's or Master's degree in Medicine or related fields

Job description

A customer support company is seeking a Customer Support Specialist fluent in French and English to join their team in Szczecin, Poland. You will be the first point of contact for customers, providing support for pharmaceutical products. Successful applicants will possess a degree in Medicine or related fields, strong communication skills, and the ability to manage multiple tasks. This role offers a competitive salary, a comprehensive benefits package, and opportunities for professional development.