Bilingual Order Management Specialist – French/Spanish (Hybrid)

Clariant SE; Łódź; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A global specialty chemicals company is seeking a Senior Order Management Specialist fluent in French or Spanish to manage the order process and communicate professionally with customers. The ideal candidate holds a Bachelor's degree and has over 3 years in customer service or logistics. This position offers a hybrid work environment along with career development opportunities and various employee benefits.

Benefits

Sport card (Multisport)

Private health care

Additional life insurance

Language courses

Performance-related bonus

Qualifications

• 3+ years of experience in Customer Service Desk or Logistics, Export or Supply Chain.
• Very good command of English is essential.
• Any additional EU language is a plus.

Responsibilities

• Coordinate order management process with a focus on accuracy.
• Communicate with customers regarding inquiries.
• Manage claims through the internal Quality Notification System.
• Support improvement and automation projects.

Skills

Organizational skills

Communication (Verbal/Written)

Problem-solving

Team player

Microsoft Office skills

Fluency in French

Fluency in Spanish

Attention to details

Education

Bachelor's degree in Business, Logistics or relevant field

Tools

SAP SD module

Job description

A global specialty chemicals company is seeking a Senior Order Management Specialist fluent in French or Spanish to manage the order process and communicate professionally with customers. The ideal candidate holds a Bachelor's degree and has over 3 years in customer service or logistics. This position offers a hybrid work environment along with career development opportunities and various employee benefits.