Bilingual Order & Customer Service Coordinator (German)

PepsiCo; Kraków; On-site; PLN 71,000 - 87,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits package

Job summary

PepsiCo Kraków is seeking a Customer Service Order Management Coordinator with German to join our on-site team. You will handle order management, fulfillment, and coordination with the Cluster Supply Chain to ensure smooth operations in a fast-paced environment.

Key requirements include proficiency in English and German and at least 1 year in a customer order management role. SAP knowledge is a plus, and you will work cross-functionally to resolve issues and improve service delivery.

Qualifications

• University degree required.
• Proficiency in English and German.
• Experience in customer order management is a plus.
• SAP experience is a plus.
• Minimum 1 year in customer order management.

Responsibilities

• Support the Cluster Supply Chain team with customer service administration and order management.
• Coordinate orders and fulfillment, including stock checks and delivery creation.
• Communicate with customers and align on changes and issue resolution.
• Collaborate with multiple departments to improve service delivery.

Skills

German language

English language

Stakeholder management

Education

University degree

Tools

SAP

Excel

Job description

PepsiCo Kraków is seeking a Customer Service Order Management Coordinator with German to join our on-site team. You will handle order management, fulfillment, and coordination with the Cluster Supply Chain to ensure smooth operations in a fast-paced environment.

Key requirements include proficiency in English and German and at least 1 year in a customer order management role. SAP knowledge is a plus, and you will work cross-functionally to resolve issues and improve service delivery.