Bilingual Italian & English Pharma Customer Support Remote

SkillMatch Solutions; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading healthcare support company is seeking a highly motivated Customer Support Specialist fluent in Italian and English to join their remote team in Szczecin. The role involves being the first point of contact for customers, providing exceptional support regarding pharmaceutical products. Candidates must have a degree in Medicine or a related field and strong communication skills. This position offers a competitive salary, relocation support, and a friendly working environment.

Benefits

Competitive salary

Private medical health care

MyBenefit cafeteria

Opportunities for professional development

Qualifications

• Bachelor's or Master's degree in Medicine or a related field is mandatory.
• Fluent in both Italian and English (spoken and written).
• Strong communication and interpersonal skills.

Responsibilities

• Serve as the primary contact for customers, handling inquiries and resolving issues related to pharmaceutical products.
• Provide accurate and timely information to customers via phone, email, and other communication channels.
• Collaborate effectively with internal teams to ensure swift resolution of customer concerns.

Skills

Fluent in Italian

Fluent in English

Strong communication skills

Interpersonal skills

Problem-solving abilities

Multitasking

Education

Bachelor's or Master's degree in Medicine or related field

Job description

A leading healthcare support company is seeking a highly motivated Customer Support Specialist fluent in Italian and English to join their remote team in Szczecin. The role involves being the first point of contact for customers, providing exceptional support regarding pharmaceutical products. Candidates must have a degree in Medicine or a related field and strong communication skills. This position offers a competitive salary, relocation support, and a friendly working environment.