Backoffice Specialist with German (fixed-term until 31.08.2027)

Worldline; Warszawa; On-site; PLN 54,000 - 80,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Annual bonus

Job summary

Worldline in Warsaw is seeking a detail‑oriented data entry and account management professional to onboard and maintain client records in our systems. You will process requests from customers, partners and third parties while ensuring accuracy and compliance with data integrity policies.

Fluency in German and English, plus Polish, is required. You will collaborate with Sales and support teams in a fast-growing, international environment and play a key role in delivering high-quality service.

Qualifications

• Very good verbal and written business communication in German and English.
• Fluency in Polish.
• Organizational and conceptual skills with strong client focus.

Responsibilities

• Set-up and maintenance of new and existing customers in our systems.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Independent processing of requests from our customers, partners and third parties, according to our SLA's and quality requirements.
• Make changes and additions to clients' accounts.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Comply with data integrity and security policies.
• Close cooperation with Sales Department.

Skills

German language

English language

Polish language

Data entry accuracy

Organizational skills

Customer focus

Communication skills

Tools

CRM systems

SLA management tools

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-day Responsibilities

• Set-up and maintenance of new and existing customers in our systems.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Independent processing of requests from our customers, partners and third parties, according to our SLA's and quality requirements.
• Make changes and additions to clients' accounts.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Comply with data integrity and security policies.
• Close cooperation with Sales Department.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Very good verbal and written business communication skills in German and English.
• Fluency in Polish.
• Organizational and conceptual skills and a strong client focus.
• Ability to perform data entry with little or no errors.
• Ability to prioritize tasks and work under pressure.
• Positive attitude.
• Excellent communication and interpersonal skills with strong willingness to evolve in a dynamic and growing business and international organization.

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.