Backoffice Specialist with German

Worldline; Warszawa; On-site; PLN 60,000 - 78,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Public transportation allowance

Meal allowance

Annual bonus

Job summary

Worldline in Warsaw is seeking an Onboarding & Backoffice Specialist with German to support onboarding and maintenance for our key markets. You will work with data, systems and internal stakeholders to ensure accurate customer setup and ongoing account maintenance.

Fluency in German and English, plus Polish, is required. You will manage data entry with high accuracy, prioritize tasks under pressure, and collaborate closely with the Sales team to meet SLAs and quality standards.

Qualifications

• German and English business communication mandatory.
• Polish fluency required for daily tasks.
• Strong organizational and client-focused approach.
• Accurate data entry with minimal errors.

Responsibilities

• Set-up and maintenance of new and existing customers in our systems.
• Obtain information for incomplete documents and verify accuracy.
• Process requests from customers, partners and third parties per SLA.
• Make changes to client accounts and ensure data integrity.
• Comply with data security policies and collaborate with Sales.

Skills

German language proficiency

English language proficiency

Polish language fluency

Data entry accuracy

Time management under pressure

Customer focus

Communication skills

Job description

Worldline helps businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

We are currently looking for a Onboarding&Backoffice Specialist with German to join our growing team supporting business operations for our key markets. This is a great opportunity for someone who enjoys working with data, systems, and internal stakeholders to ensure seamless and accurate customer onboarding and maintenance processes.

Day-to-day Responsibilities

• Set-up and maintenance of new and existing customers in our systems.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Independent processing of requests from our customers, partners and third parties, according to our SLA’s and quality requirements.
• Make changes and additions to clients’ accounts.Obtain further information for incomplete documents and check completed work for accuracy.
• Comply with data integrity and security policies.
• Close cooperation with Sales Department.

Who Are We Looking For

• Very good verbal and written business communication skills in German and English.
• Fluency in Polish.
• Organizational and conceptual skills and a strong client focus.
• Ability to perform data entry with little or no errors.
• Ability to prioritize tasks and work under pressure.
• Positive attitude.
• Excellent communication and interpersonal skills with strong willingness to evolve in a dynamic and growing business and international organization.

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Public transportation allowance
• Meal allowance
• Annual bonus

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career – wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.comWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast-paced environment.