Automotive Technical Support & Diagnostics Specialist

ASTARA Poland Sp. z o.o.; Poland; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Company car

Fuel card

Multisport card

Health insurance

Life insurance

Job summary

ASTARA Poland Sp. z o.o. is seeking a Technical Support Specialist responsible for providing assistance and guidance to the authorized service network.

The role includes case analysis, monitoring technical quality, and achieving KPI targets. Required qualifications include technical education in mechanics or related fields, experience in car service, and proficiency in English. The position offers a supportive work environment and various benefits, including a company car and insurance.

Qualifications

• Technical education (preferred fields: mechanics, electromechanics, mechatronics).
• Experience in car service or technical departments.
• Proficient in English, with additional language skills considered an asset.

Responsibilities

• Providing technical support for Authorized Service Organizations (ASO).
• Conducting case analysis and offering technical consultations.
• Monitoring product technical quality and achieving KPI targets.

Skills

Technical education in mechanics, electromechanics, mechatronics

Communication skills

Proficiency in English

Knowledge of modern vehicle operation

Ability to analyze technical documentation

Education

Technical education

Tools

Diagnostic tools

Job description

ASTARA Poland Sp. z o.o. is seeking a Technical Support Specialist responsible for providing assistance and guidance to the authorized service network.

The role includes case analysis, monitoring technical quality, and achieving KPI targets. Required qualifications include technical education in mechanics or related fields, experience in car service, and proficiency in English. The position offers a supportive work environment and various benefits, including a company car and insurance.