Automotive Diagnostics Technician - French Speaker

MSX International; Warszawa; On-site; PLN 61,000 - 100,000; Full time

Job summary

MSX International is seeking an Automotive Diagnostics Technician who speaks French to support a premium automaker. You will diagnose complex technical issues and assist dealers with rapid, accurate solutions while coordinating with workshop technicians and the manufacturer.

This role emphasizes hands-on workshop experience, clear communication, and the ability to work with a global dealer network. A professional, proactive mindset and attention to detail are essential within an MSX office

Qualifications

• Proficiency in French and English is a must.
• Automotive workshop or manufacturer experience is advantageous.
• Strong communication and problem-solving skills required.

Responsibilities

• Diagnose complex technical issues in an automotive context.
• Provide expert assistance to service dealers and workshops.
• Share repair instructions and act as the interface between manufacturer and dealers.

Skills

French language

English language

Customer relations

Communication

Job description

Automotive Diagnostics Technician - French Speaker

• Full-time
• Workplace Type: MSXI Office

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across80+ countries.

In your role as anAutomotive Diagnostics Technicianfor one of our premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

What we offer

• Opportunity to work with one of the biggest OEM’s on the market.
• Regular training and access to global career opportunities/career progression.
• A professional but relaxed working environment, as part of a welcoming and diverse team.

Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes:

• Proven automotive experience, ideally in a dealership, workshop or at a manufacturer,(Aftersales retail experience is an advantage)
• Confident in technical concern resolution and warranty procedures
• Proficiency in French andEnglish is a must
• Experience with a high-performing, collaborative, constructive peer group is a plus
• Very good verbal and written communication skills with high attention to detail
• Ability to work on own initiative with attention to detail with flexible and proactive personality
• Personal qualities of integrity, credibility with high-level of organizational and time management skills
• Strong business acumen and customer focus

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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