Associate Account Manager (Warsaw)

Fresha; Warszawa; On-site; PLN 100,000 - 134,000; Full time

Benefits offered by this job

Health Insurance (Medicover Premium)

Multisport Membership

Free daily snacks and catered lunch on

Prime location in central Warsaw

Laptop and work equipment provided

Job summary

Fresha is hiring an Associate Account Manager in Warsaw, Poland. You will own partner relationships, drive platform adoption, and turn partnerships into long-term success.

This role suits someone who thrives in a fast-paced, autonomous environment, enjoys a challenge, and wants to impact growth for a global beauty and wellness platform. Fluency in Polish is essential, with advanced English for cross-border collaboration.

Qualifications

• Experience in an Account Management or partner-facing role with a track record of building strong partner relationships and driving commercial growth.
• Proactive, growth-minded with a genuine appetite for learning and development.
• Experience in outbound calling or sales with a consultative, value-driven approach.
• Team-oriented and comfortable in a fast-moving, highly collaborative environment.
• Genuine interest in the beauty, wellness and self-care space.

Responsibilities

• Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform from day one.
• Optimise partner profiles and revenue strategies to identify monetisation opportunities and drive growth.
• Educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.
• Manage a portfolio of partners with tailored, consultative support to address their business needs and growth opportunities.
• Build trusted, long-term relationships as a strategic partner throughout the Fresha journey.
• Collaborate with Sales, Data Migration and Product teams to deliver a seamless partner experience.

Skills

Account Management

Partner Relationships

Growth mindset

Outbound Calling

Team Player

Industry interest (Beauty & Wellness)

Polish (fluent)

Job description

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Associate Account Manager | Warsaw, PL | Office-based

As we expand across the Poland market, we're looking for an Associate Account Manager to own relationships with Fresha's customers, drive platform adoption and growth, and turn great partnerships into long-term success. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

Salary & Earning Potential

9-12,000 PLN OTE

What You'll Do

• Partner Onboarding: Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform and it's features from day one.

• Drive Commercial Growth: Optimise partner profiles and revenue strategies, identifying opportunities to increase monetisation and drive business growth.

• Convert Payments & Features: Proactively educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.

• Consultative Account Management: Manage a portfolio of partners with tailored, consultative support, understanding their unique business needs and identifying opportunities to help them grow.

• Build High-Value Relationships: Build trusted, long-term relationships, acting as a strategic partner throughout their Fresha journey.

• Cross-Functional Collaboration: Work closely with Sales, Data Migration and Product teams to deliver a seamless experience, share partner insights and continuously improve how we support businesses on Fresha.

What We're Looking For

• Account Management Experience: Experience in an Account Management or similar partner-facing role, with a track record of building strong partner relationships and driving commercial growth.

• Proactive and Curious: A proactive, growth mindset with a genuine appetite for learning and continuous development.

• Commercially Driven: Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.

• Team-Player: Adaptable and comfortable working in a fast-moving, highly collaborative environment.

• Industry: A genuine interest in the beauty, wellness and self-care space.

Language Requirements: Fluency in Polish is essential. Advanced English is preferred, as you'll present to and communicate with international teams.

Your Opportunity At Fresha

• Earn for Impact: A market leading compensation structure that rewards high performance and delivery.

• Portfolio Ownership: Own a portfolio of partners and drive real commercial impact for an established global brand as we build across a new market.

• Grow with Fresha: As Fresha expands internationally and continue to invest in its product, account management is a key growth engine with clear opportunities to progress into a more Senior AM or Leadership position.

• Cross-Functional International Collaboration: Collaborate with an international team across Commercial and Product.

Benefits

• Health Insurance: Medicover Premium Health Programme fully covered by Fresha.

• Multisport Membership: 50% employer contribution.

• Food & Refreshments: Complimentary daily snacks and drinks, plus a fully catered lunch every Friday.

• Prime Location: Work from our brand new office space in the Rondo 1 skyscraper in central Warsaw.

• Equipment Provided: Laptop and systems essential for you to be successful in your role will be provided, setting you up for success from day one.