Application Support / Managed Services Engineers (.NET)

Spyrosoft Ltd; Polska; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Spyrosoft Ltd in Poland seeks Application Support / Managed Services professionals with a .NET background to support and maintain business-critical applications across projects. The role spans from application administration to advanced troubleshooting, with options for business-hours support or 24/7 on-call rotations depending on the assignment.

Ideal candidates will have 2+ years of relevant experience, strong logging/diagnostic skills, cloud familiarity (Azure/AWS), and excellent

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Solid .NET background and production support experience.
• Experience with logs, APIs, and database concepts.

Responsibilities

• Provide application support and on-call coverage as needed.
• Investigate incidents, troubleshoot production issues and propose fixes.
• Collaborate with cross-functional teams to resolve root causes.

Skills

NET technology

Troubleshooting

Log analysis

Analytical thinking

Communication

Team collaboration

Proactive incident resolution

English proficiency

Education

Bachelor's degree in Computer Science

Tools

Azure

AWS

ITSM tools

Job description

Project Description:

We are looking for Application Support / Managed Services professionals with a .NET background to join teams responsible for supporting and maintaining business-critical applications. We have opportunities for candidates with different levels of experience - from professionals with around 2 years of relevant experience to Senior-level specialists. Depending on your experience and the project, the role may focus on Application Support or more technical Managed Services / Production Support activities.

Working models : Depending on the project and team, different working arrangements may be available, including: Regular business-hours support with on-call duties 24/7 support organised in a three-shift model The exact model will depend on the specific project and position. Important This is not a typical .NET Developer position. We are looking for people who have technical knowledge of .NET-based applications to understand how they work, investigate issues and support them effectively in production. The role can range from application administration and operational support to deeper technical troubleshooting and advanced support, depending on your experience.

Required Qualifications:

• 2+ years of experience in Application Support, Production Support, Managed Services or a similar technical role
• Technical background in the Microsoft / .NET ecosystem
• Ability to understand application architecture and troubleshoot technical issues
• Experience working with and analysing application logs
• General understanding of databases, APIs, integrations and application environments
• Experience with cloud environments (Azure, AWS or similar) would be an advantage
• Familiarity with monitoring, ticketing or ITSM tools would be beneficial
• Strong analytical and problem-solving skills, with the ability to investigate issues, identify root causes and propose effective solutions
• Good communication and interpersonal skills, with the ability to communicate clearly with technical and non-technical stakeholders and collaborate effectively across teams
• A proactive and responsible approach to resolving incidents and operational issues
• English at B2 level or higher
• Willingness to work in a support environment

About Spyrosoft

Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an 'engineer-to-engineer' workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries.